Gmail says need to update account

Sue did you add the account in Mail Settings > Manage Accounts > Add Account > Google and not Outlook. If you chose Google then it should not add an Outlook account which you've happened to use the same email address for.

See exactly how to add a Gmail account to WIndows 10 Mail here:

https://www.groovypost.com/howto/add-gmail-emai...

https://www.online-tech-tips.com/windows-10/ult...

Mail app is not where your mail lives, it is only a sync service like on a phone that sync's your Mail folders, contacts and calendar. Your mail lives in it's online Google Gmail account which you can sign into at any time via any browser.

I don't know how to do screen shot. It is on my laptop. I dont know if app

Hi Suekonarske,

are you using an email app for your gmail or browser? can you send me a screenshot of the error so I can have a better understanding on your concern and may help you efficiently.

thanks,

I deleted the account and restarted. But it wouldn't let me set up just a Gmail account so it went under Gmail outlook but now all of my emails that I had are not showing up and I really needed those.

Go into Windows 10 Mail app Settings (gear icon at bottom of Inbox), choose Manage Accounts. There should be an error there to refresh sign in for Gmail so do that first.

Then go into Google settings to make sure Less Secure Apps are allowed:

https://support.google.com/accounts/answer/6010...

This should put the account back into operation. If not go into Mail Settings > Manage Account to delete the Gmail Account, restart PC, go back to the same place to Add it again. Make sure the Advanced Sync Settings are all correct including how far back you want your mail folders downloaded to the Mail app for Gmail.

If that doesn't fix it then see these fixes for Gmail in Mail app:

https://www.hubcustomersupport.com/blog/how-to-...

https://www.blakbin.com/2019/06/windows10-error...

https://superuser.com/questions/951270/how-to-s...

https://superuser.com/questions/1461757/0x80070...

One of those usually does it.

I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I solved your problem, I will keep working with you until it's resolved.

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