Changing Ease of Access settings makes mouse dissapear

Go Settings, Devices, Mouse, Additional mouse options.

Your biggest problem is that you were trying to use Ease of access.

You need to use Settings, Devices, Mouse and if necessary Additional mouse options.

At first, I was trying to make my num-pad work, but that has since become a secondary issue. I originally tried to use Ease of Access settings to make the num-pad work but instead, as soon as I clicked apply, my mouse cursor would disappear and nothing short of a restart would bring it back. I've updated mouse and keyboard drivers as well as went through troubleshooting; however, nothing worked, the problem persists every-time apply is hit in ease of access. So is there something I can do to fix this issue?

Hi WD. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.

What was the setting you changed in Ease of Access exactly?

See if you can System Restore to a point before the problem began following this guide: https://www.windowscentral.com/how-use-system-r...

Update the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...

or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...

or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

Then you will know you've tried everything in addition to Windows Update drivers.

To check if Windows is causing this you can also go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files. Then continue with the other steps to go over your install most thoroughly.

If nothing else helps you can run a Repair Install by installing the Media Creation Tool and choosing from it to Upgrade Now. This reinstalls Windows in about an hour while saving your files, apps and most settings, solves many problems while also bringing it up to the latest version which you need anyway and by the most stable method.

http://answers.microsoft.com/en-us/windows/wiki...

To enable Numlock see here:

https://www.thewindowsclub.com/num-lock-is-not-...

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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