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Problem to connect to hotel wifi

Anonymous
2019-11-19T11:24:28+00:00

I have been having problems with public wifi on my laptop running windows 10. If I try to connect to some wifi (ususally in hotels requiring a login/password) browser opens msftconnecttest/redirect but fails to connect. I tried to switched off all firewalls and antivirus programs, used different browsers (Chrome, Opera, Edge), searched for answer on internet and tried many things, but nothing helped. These days I am on business trip in another country and again face the same serious problem. I have Win 10 Pro, version 1903, build 18362.476.

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2019-11-20T09:41:26+00:00

    Hi Jeffrey,

    thank you for the answer, but I would like to avoid win re-installation, moreover if it is not sure if it will help. I went through many forums describing similar problem as mine and my feeling is that re-installation of system in most (all?) of cases did not help.

    10+ people found this answer helpful.
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  2. Anonymous
    2019-11-19T13:44:21+00:00

    Hi, JaroKat

    My name is Jeffrey and I am an Independent Advisor. I would be happy to help you today.

    Try to follow these steps to repair your Internet connections:

    Enter the Start menu or by pressing the Win + I key combination, open the Settings and click on the Network and Internet option. Once there, we select the Status option from the menu on the left side and, within the configurations and options that are loaded in the right panel, we have to look for the restoration of the network.

    When you click on this option, it will show us a new window from where we can restore the network in Windows 10. In this way, all network adapters will be removed and reinstalled, and the original configuration of other network components will be restored. net. This implies that if we were using some software, such as a VPN client or virtual switches, we will have to reinstall them.

    A process that the system performs automatically by clicking on the Reset button that is now displayed in Network Reset in Windows 10 settings. It is normal for the process to not take long, although we must wait until the end completely and restart the computer to continue with the network configuration in Windows 10 as we have done so far.

    https://www.kapilarya.com/how-to-reset-network-...

    https://support.microsoft.com/en-us/help/10741/...

    You can also check that your drivers are updated.

    https://support.microsoft.com/en-us/help/402844...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    10+ people found this answer helpful.
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  3. Anonymous
    2019-11-19T14:24:08+00:00

    Thanks, but I have already restored (reseted) the network by described procedure. however, it did not help.

    10+ people found this answer helpful.
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  4. Anonymous
    2019-11-20T09:11:09+00:00

    Changing network from public to private didn't help.

    9 people found this answer helpful.
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  5. franco d'esaro 24,991 Reputation points Volunteer Moderator
    2019-11-20T09:45:24+00:00

    Hi JaroKat,

    re-enable the NCSI probes. Try to manually assign Google DNS to your wireless network card:

    8.8.8.8

    8.8.4.4

    7 people found this answer helpful.
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