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Error 0x80070141 when copying photos or videos from iphone xr

Anonymous
2019-11-10T23:35:51+00:00

I have recently started getting 0x80070141 error when attempting to copy photos and videos from my iPhone XR to my windows 10 desktop.  It will work for a short period but then I start getting the errors.  I have tried 3 different iPhone cables and USB 2.0 and USB 3.0 ports but makes no difference.

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2019-11-10T23:41:22+00:00

    The error 0x80070141: the device is unreachable is not exclusive to iPhone. Some Android devices, such as Samsung Galaxy, Lenovo, can't import files to PC as the message pops up: the device is unreachable

    To solve this error when copying files from your iPhone or other device to your PC/computer running Windows 10, here are steps to follow

    1. isconnect your iPhone/iPad from your computer
    2. Go to Settings on your iOS device
    3. Open Photos and scroll to the bottom
    4. Under ‘Transfer to Mac or PC’, chang efrom Automatic to Keep Originals (“Automatically transfer photos and videos in a compatible format, or always transfer the original file without checking for compatibility.”)

    Now connect again the device to the Windows 10 computer and copy/paste the files again; it should work fine now!

    Source: https://thomas.vanhoutte.be/miniblog/iphone-on-windows-10-device-is-unreachable-solved/

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  1. Anonymous
    2019-11-11T00:05:12+00:00

    Sweet - worked like a charm. Thanks.

    20+ people found this answer helpful.
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  2. Anonymous
    2020-03-26T16:34:59+00:00

    Solution did not work.  After changing the iPhone setting I still got the same error.

    20+ people found this answer helpful.
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  3. Anonymous
    2020-03-09T20:22:42+00:00

    didn't work

    20+ people found this answer helpful.
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  4. Anonymous
    2019-11-23T01:09:17+00:00

    Spent half a day working on this ... and THIS is the magic answer. Thank you!

    10+ people found this answer helpful.
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