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My Laptop Keep Locking Randomly [LENOVO IDEAPAD 700 - WINDOWS 10]

Anonymous
2019-11-03T14:16:22+00:00

My laptop keep locking randomly even though im using my laptop. It just come out suddenly showing me the locking screen and then my screen black out. However my keyboard and mouse are still with active with lights for second until the window shut down. After i reboot, i will go back the window where i was just now before locking. Need help!!!!

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-11-03T16:30:03+00:00

    I tried this method but still keep locking randomly.

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  2. Anonymous
    2019-11-03T16:09:48+00:00

    Hi, LimKhai

    My name is Marc, thanks for participating in the Microsoft Community, I'm an Independent Advisor and I'll be glad to help you today.

    I recommend using SFC

    Press the Start key and type the word CMD, right click on the command prompt and select Run as administrator, enter the following commands one by one followed by the Enter key:

    •- DISM.exe /Online /Cleanup-image /Scanhealth

    •- DISM.exe /Online /Cleanup-image /Restorehealth

    •- DISM.exe /online /cleanup-image /startcomponentcleanup

    •- sfc /scannow

    https://answers.microsoft.com/en-us/windows/for...

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