Share via

DirectX Audio

Anonymous
2019-10-13T01:58:33+00:00

whenever i try to start up a game I get this message; "Failed to initialize audio. This may be an issue with your installation of xAudio 2.7 XAudio is available in the directx end user runtime(june 2010)" and i dont know what to do please help

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

4 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-10-13T03:40:56+00:00

    Is your audio working with music ? If so, running the DirectX Web Installer will install any 'missing' DX files (XAudio2_7.dll).

    However, if the file has been corrupted you can repair the file one of two ways...

    Reinstall DirectX using the DirectX Redist (June 2010) or...

    locate the file in System32 and sysWOW64 and delete them. Then run the DirectX Web installer and it will replace the now missing file.

    Download DirectX End-User Runtime Web Installer from Official Microsoft Download Center

    Download Details - Microsoft Download Center - DirectX Redist (June 2010)

    (Note that you first unpack the files to a location of your choice (a new folder on the desktop is good as you delete the folder

    after the next step)... Open the folder and run the DXSETUP.exe to finalise the reinstall of DX.)

    • If you have no audio try reinstalling your audio drivers. If using a laptop or OEM machine (DELL, etc) download the driver from

    the mfg of the machine.

    If using a 'custom' built machine download the drivers from the mfg of the motherboard.

    • If you get an error message when trying to update or reinstall DirectX  there is possibility of a corrupted .NET Framwork, or

    you may need to Update Windows.

    • Repair .NET .

    https://docs.microsoft.com/en-us/dotnet/framework/install/repair

    .

    10+ people found this answer helpful.
    0 comments
  2. Anonymous
    2019-12-23T03:22:56+00:00

    That image is not helpful. You didn't do step B suggested by Vijay, or say of you tried other suggestions already offered.

    Regardless, your problem is not likely exactly the same as the OP, so you may do better to start your own thread and

    give full details of what is, or what is not happening.

    Also include the name of the game or software causing the error, and your system specifications.

    7 people found this answer helpful.
    0 comments
  3. Anonymous
    2019-12-22T11:50:17+00:00

    I have the same problem, please help me.

    6 people found this answer helpful.
    0 comments
  4. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-10-13T04:48:21+00:00

    Hi DonovanBeita

    Greetings! I am Vijay, an Independent Advisor. Apart from BossDweeb's answer, To diagnose the issue, I would request you to provide following information as well -

    A. Windows Key+r > Type msinfo32.exe and Enter > Post the image here

    B. Also Windows key+x > Device manager > View (on top) > Show hidden devices > Expand Sound, video and game controllers adapters > Double click on your audio driver to open Properties > Driver tab > Post the screenshot. .

    6 people found this answer helpful.
    0 comments