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Is Azure Premier Support still available?

GMoney 11 Reputation points
2021-08-20T11:09:41.703+00:00

I'm preparing for the AZ-900 exam and am confused about the availability of the Premier-level of support. The class I'm taking says "yes", but I don't see it listed under your Support Plans link (https://azure.microsoft.com/en-us/support/plans/). If it isn't available, when was it suspended?

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  1. GMoney 11 Reputation points
    2021-08-23T10:20:22.62+00:00

    Hi Andreas,

    Thanks for your input, but it clarifies nothing. Obviously I don't know if you followed the link in my original post, but if you did you'd see Premier is not listed in the chart of available support plans. I appreciate the link you included suggests Premier support is available, however all this does is muddy the water by not including Premier in the comparison chart. Rhetorical question...why would Micro$oft separate this documentation from the other source material?

    VR,
    g

    1 person found this answer helpful.
  2. GMoney 11 Reputation points
    2021-08-24T10:40:59.737+00:00

    I think I found the nugget that clarifies the confusion. I believe a premier support plan is only available to companies that have an Enterprise Agreement (EA).

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  3. Andreas Baumgarten 123.6K Reputation points MVP Volunteer Moderator
    2021-08-20T11:20:32.897+00:00

    Hi @GMoney ,

    Microsoft Premier Support is still available:
    https://www.microsoft.com/en-us/msservices/premier-support

    ----------

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards
    Andreas Baumgarten

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