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How to find old knowledge base articles the links just go to not supported page

Anonymous
2019-12-23T09:45:44+00:00

Hi Everybody!

With the new support help the old links to knowledge base articles no longer work.

How do we find them? I want kb 820640 where is it??

https://support.microsoft.com/en-us/help/820640

Windows for home | Windows 10 | Accessibility

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  1. Anonymous
    2019-12-23T10:41:39+00:00

    Hello Tommy, i'm Timon and i'm glad to help you.

    It seems that this KB has been removed from Microsoft site.

    As a workaround, you can browse an archived version here:

    https://web.archive.org/web/20140906014335/http...

    Disclaimer:

    This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products).

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  1. Anonymous
    2019-12-23T16:12:41+00:00

    Thanks for the link.

    Hard to find for such a simple thing.

    I am not sure breaking all the existing links in the world to the kb articles was a good decision.

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