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my cursor is going super size on my secondary screen [windows 10]

Anonymous
2019-12-25T23:16:08+00:00

i've had this issue a few times but i keep forgetting how to solve it, last time i thought i disconnected the hdmi and reconnected it fixing it but that didn't work this time.

yes i have checked the slider https://puu.sh/ETeak/6e3c240220.png

yes i have checked my updates on my graphics driver and my windows 10 both were out of date and updating did not fix the issue

yes i have restarted my computer and done a full shut down this also did not fix it

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2019-12-27T03:15:11+00:00

    HI Kage. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.

    See here how to set the Screen resolution separately on dual monitors:

    https://www.addictivetips.com/windows-tips/diff...

    If this isn't effective then Update the Display driver from the PC or Display adapter maker's Support Downloads web page for your exact model number, HP Serial Number or Dell Service Tag - from the sticker on the PC.

    While there check also for newer chipset, BIOS/UEFI firmware (very important), network, sound, USB3 and other drivers, comparing to the ones presently installed in Device Manager reached by right clicking the Start Menu.

    If this doesn't give you the latest or ideal driver for what you need, compare it to the driver offered by the Intel driver update Utility here: http://www.intel.com/content/www/us/en/support/...

    or the Nvidia Update utility here: http://www.nvidia.com/Download/Scan.aspx?lang=e...

    or the AMD autodect utility here: http://support.amd.com/us/gpudownload/windows/P...

    For Display issues one fix that is working is to Roll back or Uninstall the Driver on the Display Device > Driver tab, restart PC to reinstall driver.

    You can also try older drivers in Device Manager > Display device > Driver tab > Update Driver > Browse > Let Me Pick.

    Then you will know you've tried everything in addition to Windows Update drivers.

    I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I solved your problem, I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    so this really just boils down to stuff that i had put in my original post and the quick reply

    "oh forgot to mention that i also checked all the resolution settings, it's 1080 on both and 100% scale, i tried adjusting this to see if it'd change but no luck"

    "yes i have checked my updates on my graphics driver and my windows 10 both were out of date and updating did not fix the issue"

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  3. Anonymous
    2019-12-27T01:14:25+00:00

    i just tried the primary switching and it didn't work, last time disconnecting the hdmi and reconnecting it worked but it didn't this time

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  4. Anonymous
    2019-12-25T23:37:07+00:00

    Hi KageJetstream,

    My names Riccardo, I would be happy to help!

    Happy Holidays!

    Have you tried changing your secondary monitor to be main and vice versa. When you fixed it last time did you possibly unplug the monitor.?

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  5. Anonymous
    2019-12-25T23:17:56+00:00

    oh forgot to mention that i also checked all the resolution settings, it's 1080 on both and 100% scale, i tried adjusting this to see if it'd change but no luck

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