Hello! My name is Marco, I am an Independent Advisor. I will do my best to help you.
To start, which browser do you have?
For Edge: Go in internet option, to do this, press the windows start button, enter " control panel " .. Then click " network and internet " .. Click " internet options " ... go in security tab and click on the custom level action button.
Scroll down until your notice the Scripting feature; there you can access the "Scripting of Java applets option".
Make sure that its value is ‘enable’.
For Google Chrome: Click on the Menu icon (the three dots from the upper right corner).
Then, choose Settings.
Select Advanced. Scroll down until you find Content Settings; access this option. Find the Javascript entry – the ‘allow’ status should be displayed; otherwise choose ‘allow all sites to run JavaScript (recommended)’.
Mozilla Firefox:
Launch Firefox and click on the Menu icon.
Select Add-ons and then go to the Plugins tab.
Select the Java Platform plugin which should be displayed there.
And pick up ‘always activate’.