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Having problems with games crashing. Excemption code 0xc0000005

Anonymous
2019-12-23T23:24:51+00:00

Been having difficulties with my computer when I try to play games. Doing some research, I tried scanning for viruses, disabling windows security, scanning my memory, replacing my RAM, checking if my drivers were up to date, doing a registry clean, and then eventually just reinstall a fresh copy of Windows. Still getting the error. Here's the crash report

Faulting application name: sekiro.exe, version: 1.4.0.0, time stamp: 0x5cbe93c3

Faulting module name: sekiro.exe, version: 1.4.0.0, time stamp: 0x5cbe93c3

Exception code: 0xc0000005

Fault offset: 0x0000000000366723

Faulting process id: 0x2b54

Faulting application start time: 0x01d5b9e597dba1a0

Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Sekiro\sekiro.exe

Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Sekiro\sekiro.exe

Report Id: cfaaa02c-255a-41b9-be89-60f87fd7b3a9

Faulting package full name:

Faulting package-relative application ID:

Any help would be appreciated, I'm at my wit's end.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Igor Leyko 111K Reputation points Independent Advisor
    2019-12-29T17:18:50+00:00

    Let's wait support's answer.

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  2. Igor Leyko 111K Reputation points Independent Advisor
    2019-12-28T13:47:59+00:00

    Did you try to reinstall Sekiro? Please ask a help from Sekiro or Steam support. Seems the problem in in game's file.

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  3. Anonymous
    2019-12-26T15:37:11+00:00

    Hi dc11615,

    I will release the question for other experts come to give his opinion, I am sorry not to find the problem.

    Thank you!

    Happy Holidays!

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  4. Anonymous
    2019-12-24T01:12:59+00:00

    Hi dc11615 and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today.

    Open the game folder and look for "Redist" or similar. Open the folder and run the installer.

    Reboot the PC.

    I hope this helps. Feel free to ask back any questions and let me know how it goes. I will keep working with you until it's resolved.

    Thank you!

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  5. Anonymous
    2019-12-24T15:26:06+00:00

    Hey Joeseph, I found a folder in my "Steamworks Shared" where I found a vcredist.x64 and a vcredist.x86. Trying to install either one fails because I it claims I already have them installed. When I looked in my add/remove programs I didn't see a Microsoft Visual C++ for 2015 in it.

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