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Labtec Wireless Connection Problem on Windows 10

Anonymous
2020-01-06T14:03:42+00:00

My issue is that I have a Labtec wireless mouse which is perfectly working without any problem.I have tried it in previous PCs and there was no problem with the connection.But when i turn on my bluetooth and try to connect it,a little window appears and says that There was an error and advised me to update my driver software but I dont know how to update it.Can you give me some instructions to make the mouse working?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-01-06T14:05:00+00:00

    Hi, Christos

    My name is Jeffrey and I am an Independent Advisor. I would be happy to help you today.

    Try to run the troubleshooter for Bluetooth.

    Go to Settings - Updates & Security - Troubleshoot. Click on Bluetooth under Find and fix other problems. Follow the on-screen instructions.

    https://support.microsoft.com/en-ca/help/402622...

    https://support.microsoft.com/en-ca/help/15290/...

    Try to update the Bluetooth drivers

    https://support.microsoft.com/en-us/help/402844...

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