drive not showing up in devices

The drive in picture does look like the HDD, you can tell for sure by googling the serial on it to see what it is. The USB adapter in the bottom right could be your network or bluetooth adapter. Doesn't look like the SSD. Do you see another drive bay?

Once you reseated firmly the hard drive does it show up in UEFI Setup under Setup or in Device Manager under Disk Drives? If not then will it be detected by any of the hard drive testing tools? If not then I'd replace it.

May I ask why you rated me unhelpful before I had a chance to reply?

Greg, I reseated the hard drive (or at least I think I did. is it the square on top right? so I left it in its cage but unhooked it then reinserted it.) Question:the black thumbdrive looking thing on the bottom right (what is that, and why does it still have plastic on it. is that my 16GB SSD????

thanks for all your help, I am learning lots.... Nancy

The Disk Mgmt screenshot looks right except the 1tb hard drive is missing as you can see.

The BIOS Boot menu key you gave looks correct but is not BIOS setup. Try these methods to get into BIOS setup to see if you can find any trace of the hard drive located under Storage drives:

http://www.isunshare.com/windows-password/four-...

If it cannot be found there or in Device Manager under Disk Drives (which step I gave earlier), then I'd carefully access it's port to try to get it reseated so it shows up. If not then I'd replace it.

Hi greg, i am using windows10 .. disk is not showing up (attachment) and UEFI boot does not make sense.

Hi Nancy. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.

Does the HDD show up in device Manager under Disk Drives at all? If so right click to Uninstall, restart PC to reinstall it's driver.

Please post a screenshot of Disk Management, which I read like a doctor reads X-rays. Follow the steps here so I can see everything needed to advise you: http://answers.microsoft.com/en-us/windows/foru...

If the drive is not detected in Explorer or Disk Mgmt, enter UEFI Setup by one of these methods: http://www.isunshare.com/windows-password/four-... to look for the drive under Storage or elsewhere, scouring all of the Tabs' settings. If it is not detected there then try reseating the drive more firmly in its port to get it detected. If it will not be detected then try slaving it to another PC to see if you can access the data, do a surface test with HDD diagnostics.

If the drive is detected in Setup then Test the hard drive or SSD with diagnostics:

https://www.lifewire.com/free-hard-drive-testin...

https://mashtips.com/ssd-health-test-and-perfor...

HP and Dell have hardware diagnostics triggered by tapping the ESC or F12 keys respectively as you power on.

Best is to use the HDD/SSD manufacturer's own if there is one, otherwise use Seatools bootable long test: http://blog.nowherelan.com/2013/04/04/boot-seat...

Follow this up with a full Disk Check from the Command Prompt in Repair Mode or from bootable media: https://www.groovypost.com/howto/check-hard-dri... if necessary from the Command Prompt at boot: https://www.tenforums.com/tutorials/2294-advanc...

You wouldn't merge a data drive with a Windows drive. Instead keep your apps and programs on the Windows drive, sort your User files into their shell User folders and move those to the data drive since they suffer no speed loss from SSD>HDD while apps would. Here's how:

http://www.dummies.com/computers/operating-syst...

This way if Windows ever becomes irreparable you can restore C in 20 minutes from recovery media, and your files will be current and safe in their own separate partition. If they are left on C they will be dated from when the image was taken.

The best free imaging app for saving the backup image externally is here:

https://www.howtogeek.com/howto/7363/macrium-re...

I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I solved your problem, I will keep working with you until it's resolved.

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