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I have an aspire E1-572 laptop with Qualcomm Atheros AR956x wireless network adapter with connection problems

Anonymous
2020-01-17T10:58:08+00:00

Hi,

I have recently tried to install a 1200M dual band USB WiFi adapter to increase my fibre bandwidth from 2.4Ghz to 5Ghz.  

However, this was a little more complicated than expected and caused errors and so backed out of it uninstalled the driver and program, then reinstalled the Qualcomm software and drivers.  Now the laptop will not connect to the router wirelessly despite having reinstalled software.  The resulting details from the Windows 10 trouble shooter is that it cannot fix the problem as it cannot connect to the internet.  Do you have any advice on this issue?

Windows for home | Windows 10 | Devices and drivers

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Anonymous
2020-01-17T13:28:26+00:00

Hi, AliBongo_755

My name is Jeffrey and I am an Independent Advisor. I would be happy to help you today.

Try to follow these steps to repair your Internet connections:

Enter the Start menu or by pressing the Win + I key combination, open the Settings and click on the Network and Internet option. Once there, we select the Status option from the menu on the left side and, within the configurations and options that are loaded in the right panel, we have to look for the restoration of the network.

When you click on this option, it will show us a new window from where we can restore the network in Windows 10. In this way, all network adapters will be removed and reinstalled, and the original configuration of other network components will be restored. net. This implies that if we were using some software, such as a VPN client or virtual switches, we will have to reinstall them.

A process that the system performs automatically by clicking on the Reset button that is now displayed in Network Reset in Windows 10 settings. It is normal for the process to not take long, although we must wait until the end completely and restart the computer to continue with the network configuration in Windows 10 as we have done so far.

https://www.kapilarya.com/ how-to-reset-network-settings-to-default-in-windows-10

https://support.microsoft.com/en-us/help/10741/...

You can also check that your drivers are updated.

https://support.microsoft.com/en-us/help/402844...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  1. Anonymous
    2020-01-17T13:39:08+00:00

    Hi, AliBongo_755

    My name is Jeffrey and I am an Independent Advisor. I would be happy to help you today.

    Try to follow these steps to repair your Internet connections:

    Enter the Start menu or by pressing the Win + I key combination, open the Settings and click on the Network and Internet option. Once there, we select the Status option from the menu on the left side and, within the configurations and options that are loaded in the right panel, we have to look for the restoration of the network.

    When you click on this option, it will show us a new window from where we can restore the network in Windows 10. In this way, all network adapters will be removed and reinstalled, and the original configuration of other network components will be restored. net. This implies that if we were using some software, such as a VPN client or virtual switches, we will have to reinstall them.

    A process that the system performs automatically by clicking on the Reset button that is now displayed in Network Reset in Windows 10 settings. It is normal for the process to not take long, although we must wait until the end completely and restart the computer to continue with the network configuration in Windows 10 as we have done so far.

    https://www.kapilarya.com/ how-to-reset-network-settings-to-default-in-windows-10

    https://support.microsoft.com/en-us/help/10741/...

    You can also check that your drivers are updated.

    https://support.microsoft.com/en-us/help/402844...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Hi Jeffrey,

    Thank you for your reply.

    It has helped.  The problem had changed the router settings causing a conflict at connection.

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