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A ghost folder - stuck and cannot be deleted

Anonymous
2020-01-22T17:47:19+00:00

Today's greatest bug award goes to this one - A folder is stuck in the system and cannot be deleted because it is ''not found''.

Simple suggestions like reboot and safe mode are, of course, useless.

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-01-22T19:21:04+00:00

    Hi BaltaisGulbis and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today.

    You may try following these steps on how to get rid of ghost folders and files (How To Delete A File That Won't Delete). Check this video tutorial for detailed instructions.

    https://www.youtube.com/watch?v=pWyUFgdAFPI

    I hope this helps. Feel free to ask back any questions and let me know how it goes.

    Thank you!

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    9 people found this answer helpful.
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  2. Anonymous
    2020-01-22T19:36:25+00:00

    Tried that, no luck. The command prompt cannot find the folder either.

    3 people found this answer helpful.
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  3. Anonymous
    2020-01-22T18:49:22+00:00

    Today's greatest bug award goes to this one - A folder is stuck in the system and cannot be deleted because it is ''not found''. 

    It's not a bug - there is a good reason for the problem: The folder's name violates the file system's rules. What is the exact path & name of this folder?

    3 people found this answer helpful.
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  4. Anonymous
    2020-01-22T19:48:53+00:00

    Hi BaltaisGulbis,

    We need a bit more detail to be able to help you.

    If possible, please provide a screenshot of the problem you encountered so we may understand the problem in more detail.

    Thanks.

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  5. Anonymous
    2020-01-22T19:02:28+00:00

    The further, the more interesting. If the name contained some forbidden characters, it would just not be possible to name the folder that way.

    The folder is in the Downloads section and is named ''new campaign''. I really do not see anything wrong with the rules and it is not clear why a folder suddenly cannot be deleted or found.

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