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Error 0x80070002 - Windows Update

Anonymous
2020-01-16T02:07:14+00:00

I get this error when I try to update windows: 2020-01 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4528760) - Error 0x80070002

I went to try and cleanup the DISM and did sfc /scannow:

Microsoft Windows [Version 10.0.18362.476]

(c) 2019 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DISM.exe /Online /Cleanup-image /Restorehealth

Deployment Image Servicing and Management tool

Version: 10.0.18362.1

Image Version: 10.0.18362.476

[==========================100.0%==========================]

Error: 0x800f081f

The source files could not be found.

Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

C:\Windows\system32>sfc /scannow

Beginning system scan.  This process will take some time.

Beginning verification phase of system scan.

Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

The DISM log file: https://drive.google.com/file/d/1RtZxwtb6-3FeqisDCg-zE6qa03s-Ff4J/view?usp=sharing

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-01-16T02:10:22+00:00

    Hi Coach. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.

    While you have me here to help, I would manually upgrade to the latest version 1909 by opening the Media Creation Tool from this link: http://windows.microsoft.com/en-us/windows-10/m..., choose Download Tool Now, then open the tool and choose Upgrade This PC Now. This saves your files, apps and most settings in place, is the most stable method to change versions, brings your Updates current, resolves most problems.

    If any problems report back the verbatim error and number, then continue with these steps for overcoming Version Upgrade problems: http://answers.microsoft.com/en-us/windows/wiki...

    If you want to stay with Version 1903 anyway, then I'll give you everything possible for fixing failed Windows Updates, so that at least something will work before you work through them all. Even if you've tried a step, please do it over in sequence:

    Some Updates will sort themselves out in a few days so I'd wait to see. If not or they are bothering you then here are steps you can take:

    1. Run the Windows Update Troubleshooter from Windows Settings > Update & Security > Troubleshoot.
    2. There is a new guided walk-through from Microsoft for repairing Windows Update that leads up to resetting components if necessary: https://support.microsoft.com/en-us/help/10164/.... Try running that first.
    3. If that fails try manually resetting Windows Update Service:

    Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

    net stop wuauserv

    net stop cryptSvc

    net stop bits

    net stop msiserver

    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

    Ren C:\Windows\System32\catroot2 Catroot2.old

    net start wuauserv

    net start cryptSvc

    net start bits

    net start msiserver

    Close Command Prompt and see if Windows Updates works then

    1. You can also install the Updates manually that fail to install, which are logged at Settings > Update & Security > Windows Update > Installed Update History, and then search for those to download and install from this Catalog: http://test.catalog.update.microsoft.com/v7/sit...
    2. If they continue to fail and interfere, then you can block them using one of these methods: https://www.howtogeek.com/224471/how-to-prevent...
    3. If problems with Updates have become chronic and especially if you have other performance problems, go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

    1. If nothing else works then do a Repair Install, by installing Media Creation Tool, open installed Tool and choose to Upgrade the PC Now. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest version 1909. http://windows.microsoft.com/en-us/windows-10/m...

    _____________________

    Good news! There are major changes in Version 1903 giving back control over Updates to the consumer. Microsoft has heard us at the highest level who announced this here:

    https://blogs.windows.com/windowsexperience/201...

    _____________________

    I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  2. Anonymous
    2020-03-23T16:57:01+00:00

    I get this error when I try to update windows: 2020-01 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4528760) - Error 0x80070002

    I went to try and cleanup the DISM and did sfc /scannow:

    Microsoft Windows [Version 10.0.18362.476]

    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>DISM.exe /Online /Cleanup-image /Restorehealth

    Deployment Image Servicing and Management tool

    Version: 10.0.18362.1

    Image Version: 10.0.18362.476

    [==========================100.0%==========================]

    Error: 0x800f081f

    The source files could not be found.

    Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

    C:\Windows\system32>sfc /scannow

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.

    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    The DISM log file: https://drive.google.com/file/d/1RtZxwtb6-3FeqisDCg-zE6qa03s-Ff4J/view?usp=sharing

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  3. Anonymous
    2020-01-20T16:09:42+00:00

    I see lots of people having problems with this update.

    2020-01 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4528760) -Error 0x80073701

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  4. Anonymous
    2020-01-20T15:57:18+00:00

    Totally reloaded windows 10 and updates without any errors so far. Thank you!!!

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    6 people found this answer helpful.
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