Share via

Windows 10 audio driver

Anonymous
2020-01-20T06:00:42+00:00

A Windows 10 upgrade has deleted the Beats Audio driver, from my "seasoned" HPE 510t desktop. HP website says it no longer has audio drivers for it.

I need to see if Microsoft has a compatible audio driver, available for download. Thanks, Bruce H-town

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-01-20T06:09:21+00:00

    Hi Bruce,

    I am an independent advisor and a Microsoft user like you, and I would be happy to help you out with this.

    On the following HP Forums thread, some people have had success by:

    Go to Device Manager by typing this in the search box.

    When Device Manager comes up, look for the "Sound, video and game controllers" section.

    There should be an item called IDT Audio.

    Right click on IDT Audio, and select "Update Driver"

    Windows may automatically find the correct driver.

    OR, you can download the IDT Audio installer here:

    http://ftp.hp.com/pub/softpaq/sp63501-64000/sp6...

    You can go to Device Manager, under the "Sound, video and game controllers" section, right click on IDT audio and then Uninstall. You can remove the current driver if there is a check box, then uninstall it and restart your computer.

    Then run the file sp63555.exe above.

    Source: https://h30434.www3.hp.com/t5/Notebook-Audio/af...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    I hope this has helped you. If not, please reply and let us know and we would be happy to look into providing some different suggestions!

    Regards,

    -Ashton

    5 people found this answer helpful.
    0 comments
  2. Anonymous
    2020-01-20T06:24:37+00:00

    Hi Bruce, great to hear - thank you for letting us know!

    Have a great day!

    -Ashton

    4 people found this answer helpful.
    0 comments
  3. Anonymous
    2020-01-20T06:21:08+00:00

    Thanks for the quick response- audio is working again!! I appreciate your help.

    4 people found this answer helpful.
    0 comments