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Microsoft Store Doesn't let me download themes

Anonymous
2020-01-19T08:39:36+00:00

Hi, when I try to download a new theme from the store, it's just kept glitching every time. Never seen this before, the problem was started today. th

Windows for home | Windows 10 | Microsoft Store

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Kapil Arya 37,781 Reputation points Volunteer Moderator
2020-01-19T10:24:03+00:00

Hi, when I try to download a new theme from the store, it's just kept glitching every time. Never seen this before, the problem was started today. th

Hello,

Are you facing the issue, where after clicking 'Get' button, nothing happens. If that is the case, it is known issue atm. 

Regards.

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Virginia M 40,995 Reputation points Independent Advisor
2020-01-20T13:04:06+00:00

Do you still require help?

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Virginia M 40,995 Reputation points Independent Advisor
2020-01-19T13:44:47+00:00

There’s been problems with the App Store for many users over the last few days affecting updating & downloading new or purchased apps.

If the problem hasn’t yet been rectified for you then be sure a fix is forthcoming. The problem has been fixed on my PC.

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  1. Anonymous
    2020-01-19T10:04:58+00:00

    Hi Joseph. thanks for answering. I actually tried that one several times but didn't work before. Recently i upgraded my windows home to pro. maybe that caused everything. because this isn't the only glitch on my computer. Can't reset my laptop right now cuz I didn't divide my HDD. there s only Disc C that's all.

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  2. Anonymous
    2020-01-19T09:51:16+00:00

    Hi AliSarkhan and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today.

    1. Press the Windows key, type in Settings then press enter.
    2. Go to Apps > Apps & features.
    3. Scroll down and click "Microsoft Store".
    4. Click "Advanced Options".
    5. Click "Reset".
    6. Restart PC when reset completes.

    I hope this helps. Feel free to ask back any questions and let me know how it goes.

    Thank you!

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