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I have an Epson Perfection V550 Photo sacnner with Windows 8 software. How can I get software for Windows 10?

Anonymous
2020-03-01T20:40:26+00:00

The scanner was bought or me as a present and I am just getting around to using it. Where can I get the software for Windows 10?

Windows for home | Windows 10 | Install and upgrade

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  1. Anonymous
    2020-03-01T20:43:11+00:00

    Hi Myke. I'm Greg, an installation specialist, 10 years Windows MVP, and Volunteer Moderator here to help you.

    There is Windows 10 full software package here:

    https://epson.com/Support/Scanners/Perfection-S...

    Rather than spending too much more time fiddling I'd simply Clean Install the printer which always works, lasts longer and actually saves time:

    1. Power up the printer, if wired unplug it's USB cable from PC.
    2. Go to Settings>Apps>Apps and Features to find and Uninstall any printer software.
    3. Use one of these methods to remove all of the old printer drivers:

    https://www.tenforums.com/tutorials/101274-unin...

    https://helpdeskgeek.com/how-to/remove-uninstal...

    1. Now type Control Panel in Start Search, open CP, choose Icon View. In Control Panel open Devices and Printers, right click printer to delete Printer and any scanner or fax of the same name. Restart PC.
    2. Go to the printer model’s Support Downloads webpage I linked above to download and install the latest full software package. Now is also the time to check for any newer printer firmware to install which matters a lot.
    3. Extract Printer software, right click Setup file to Run as Administrator. Follow the setup screens closely as you install the software. For USB it should prompt when to plug in the printer.

    Older software may need to be installed in Compatibility Mode to run correctly:

    https://www.windowscentral.com/how-install-non-...

    https://www.windowscentral.com/how-install-olde...

    If you have further problems reply back with results of each step.

    Once it's installed and you've run a test print, then scanned it to see that it opens on the desktop, open the Printer software and go into its Settings to set the scan-to file location you prefer, also the email app you want opened for Scan to Email, if applicable.

    I hope this helps. Feel free to ask back any questions and let us know how it goes. If you will wait to rate my post until we are done, I will keep working with you until it's resolved.

    ______________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  1. Anonymous
    2020-03-02T18:05:59+00:00

    That feedback is wrong it should be 4 stars not 1. My bad. Fat fingers. I am not very computer savvy and even with Gregs help I am having problems, because I don't really understand. I have got the scanner to copy a text. Haven't tried a photo yet, but will soon. So I would like to thank Greg for his help and will call for help in the future when (not if) I get in trouble again.

     Thanks

     Myle

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