Check the Zip or Postal code in your address when trying to purchase Microsoft Office

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Check the Zip or Postal code in your address when trying to purchase Microsoft Office

Anonymous

It keep saying my zip code is appears to be an error in it when I purchase Microsoft office. I am sure that is the Zip Code I use.

***Modified title from: It keeps saying my zip code is incorrect when I purchase Microsoft office.***

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer 1

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you receive an error, ‘Check the Zip or Postal code in your address.’ when trying to purchase Microsoft Office. I’ll certainly assist you with the issue.

I would suggest you to refer the section Does your account region and Microsoft Store location match? from the article Troubleshoot problems when paying for something from Microsoft Store and see if that helps.

However, for any concerns or queries related to purchase, we do have a dedicated team, let me help you with the details. You can contact the Microsoft Store Support team and they will help you with the appropriate details.

Regards,

Nikhar Khare

Microsoft Community - Moderator

Answer 2

Anonymous

Check with the Office forum.

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Check the Zip or Postal code in your address when trying to purchase Microsoft Office

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