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SoundMAX no hear sound in Windows 10

Anonymous
2020-03-06T16:41:30+00:00

I have just installed Windows 10 (64bit) on my HP laptop and can't get any sound. It shows that the SoundMAX driver is installed and working correctly, the volume is turned up, but there is nothing coming from the speakers. It worked fine before the upgrade to Windows 10 (64bit).

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-03-06T17:50:15+00:00

    do the following steps

    Please press windows+S key

    Type cmd

    From below list right click on command prompt

    Click run as administrator

    In the command prompt type sfc /scannow and press enter

    Wait till it finished

    DISM.exe /Online /Cleanup-image /Scanhealth (Press enter. Let it complete.)

    DISM.exe /Online /Cleanup-image /Restorehealth (Press enter. Let it complete.)

    Restart the pc

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  2. Anonymous
    2020-03-06T17:20:11+00:00

    On your keyboard, select the Windows+X key.

    From the pop-up menu, select "Device Manager"
    
    Go down to "Sound, Video and Game Controllers".
    
    Right click on the "SoundMAX" and select "Uninstall"
    
    Then restart your computer for the Audio Drivers to be reinstalled.
    
    3 people found this answer helpful.
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  3. Anonymous
    2020-03-06T17:17:30+00:00

    try to reinstall SoundMAX driver

    2 people found this answer helpful.
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  4. Anonymous
    2020-03-06T17:00:35+00:00

    By pressing the link this message came up "Microsoft Easy Fix solutions have been discontinued". Microsoft advices me to get troubleshooting that are built in Windows 10

    1 person found this answer helpful.
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  5. Anonymous
    2020-03-06T16:47:12+00:00

    hi,RockyGamer

    Outdated drivers are one of the possible reasons why you're having an issue with the sounds of your computer after the update. To address your concern, we suggest that you run the Microsoft Easy Fix Solution tool provided on this link. https://support.microsoft.com/en-us/help/297090...

    This tool will diagnose the issue, and will provide automatic fixes to the programs on computers.

    Let us know if you need further assistance.

    1 person found this answer helpful.
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