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Since updating to Windows 1803, system protection does not work. Restore will not restore from the restore point created during the update. Nor will it restore from any new restore point I create. I get the message:
System Restore did not complete successfully. Your computer's system files and settings were not changed.
Details:
System Restore failed to extract the file (<the path on my system>\OneDrive) from the restore point. An unspecified error occurred during the System Resotre. (0x8007018b)"
This is the same result if I attempt to restore to the point that the Windows 1803 upgrade occurred. And if I attempt to restore to a point I created immediately after the upgrade. And if I attempt to restore to a point created immediately before I attempt to restore to it. In other words. It is not possible for me to create a restore point and restore to it.
On the rare occasions when I attempted a restore in the past, it worked okay.
I tried this on another machine also recently updated to Windows 1803. The restore point creation then restoration worked correctly. The only obvious difference between the two is that the machine on which the restore worked had only a C:\ drive. The machine on which the restore fails uses a restore point that covers two drives and the OneDrive file that cannot be recovered is on the non-C: drive.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Even if there is not a fix, the create-a-restore-point applet should provide a cautionary warning. It's one thing for the restore points not to work. It's another for them to provide a false sense of security. I wonder how many people mistakenly believe they have protected themselves by making a restore point that has no hope of every being restored to.
On this point, we are in complete agreement. We can only guess at how many others have similarly been fooled and lost critical data.
Hi Dr.Jonas. I dId the folowing steps:
1. Boot your pc in safe mode, i used: Start
- run - msconfig - Boot
- safemode - leave default (minimal).
2. When booted in safe mode: Start- cmd
- in cmd, just write rstrui.exeand your system restore window should start.
Apolari, as soon as I return to my office, i shall try this. Sounds promising.
Hi Dr.Jonas. I dId the folowing steps:
1. Boot your pc in safe mode, i used: Start
2. When booted in safe mode: Start- cmd
Been monitoring this thread forever as I have this exact same problem Ox8007018b is the error. Short of reinstalling windows as a fresh install there clearly must not be a solution. That no one from Microsoft has addressed this either is deplorable.
Yes, it is deplorable that Microsoft has not addressed this issue. No, reinstalling Windows does not solve anything. I am seeking to return to prior backup point...nothing moving forward from now makes any difference. The issue occurred in the past, which can only be resolved by returning to a prior restore point, before the issue occurred. No one seems to get this...
You saved me from doing what would been a fruitless re install. For that I thank you!
Hi everyone.
I'm getting this too.
Windows Restore shouldn't be looking at that folder in the first place, as system restore is supposed to ignore user document folders (and this is a cloud drive that is backed up online).
As far as I can figure, the accidental inclusion of this special folder makes the automatic restoration impossible.
If the reason you are trying to restore is to get some specific overwritten files out of the restore point, you can use System Restore Explorer described here (works great on Windows 10:
https://www.howtogeek.com/76212/how-to-mount-a-system-restore-point-to-restore-a-single-file/
While you are in there, you will notice that the OneDrive folder is, in fact, being monitored. In theory, you can add "c:/Onedrive" to the ignored list for future restore points, which should make Windows restore work properly from today (on new restore points) but does not make old restore points usable.
https://tweaks.com/windows/37472/exclude-specific-folders-from-system-restore-backup/
Also..in theory, if one could modify the shadow copy (the Explorer wisely mounts them read-only) to remove the offending folder, it shouldn't try to replace it when you do the restore. Of course, I would make several copies of my Onedrive Data first if I was able to do so.
