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VERY Slow file Copy Transfer Rate

Anonymous
2020-02-15T02:02:54+00:00

I am not sure if I am having a software setting or hardware issue.

I just installed a new SSD in my laptop (no problem there), instead of wasting the original 2TB HDD I bought a CDROM Caddy to replace the CDROM drive. The 2TB HDD is secured in the caddy and connected via the existing port (no adapter needed).

The HDD is recognized in File Explorer as expected, but transfer rates have plummeted to 300 kbps to a max of 3 mbps. The HDD is partitioned in 2 drives and that slow rate is the same between partitions as it is between the HDD and SSD or HDD and USB drive. Before I moved it to the caddy I was getting 60 mbps average with 100 mbps max.

I guess it is possible I didn't reinstall the ribbon connector for the cdrom (now caddy) port 100% correctly, but figure it wouldn't work at all if that was the case (I haven't checked it because the HP Envy engineers had the brilliant idea of requiring removal of over a dozen screws AND prying the keyboard off, to get to the hard drive and RAM. None of this silly simple access door for them...)

My assumption is there is a setting I need to change, maybe because the drive is so large? Any ideas to make access to my 2TB HDD better than 5 1/4" floppy speed?

Thanks

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2020-02-15T06:10:29+00:00

    Thanks for this extra information.

    I found this post from an HP Expert where someone posted "Keep in mind also the mini-SATA port designed for the DVD drive operates at a slower speed than the main SATA port designed for the hard drive on most models. Therefore you can get serious lagging and even freezing when you try to put a heavy demand on a hard drive or SSD in the optical caddy. "

    https://h30434.www3.hp.com/t5/Notebook-Hardware...

    It seems to be a common issue with several posts about this. However, I am out of ideas and I hope another expert can chime in for other things to check!

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  2. Anonymous
    2020-02-15T03:46:42+00:00

    Hi,

    It is a SATA connection, the 'normal' hard drive is now a SSD drive, and the CDROM has been replaced with the caddy holding the original HDD the laptop came with. No other drives installed.

    The laptop is a HP Pavilion Notebook - 17-f250ur 

    Thanks

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  3. Anonymous
    2020-02-15T07:25:35+00:00

    OK thanks, yes I am finding the same information.

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  4. Anonymous
    2020-02-15T03:12:13+00:00

    Hi SteveSoke,

    I am an independent advisor and a Microsoft user like you, and I would be happy to help you out with this.

    Just to confirm, is your 2TB HDD connected via a SATA or IDE cable?

    If you are unsure, please see this webpage for info:

    https://www.computer-hardware-explained.com/sat...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    And if IDE, can you also confirm you do not have the CD-ROM connected to the same IDE cable (daisy-chained)?

    If you could confirm the exact model number of your HP Envy, we could look up the motherboard specs.

    For example, this one has 3 SATA ports and so long as the hard drive is the only thing plugged in to one port via a SATA port, it should be fine. https://support.hp.com/us-en/product/hp-envy-75...

    I hope this has helped you. If this is not what you are looking for, please reply and let us know and we would be happy to look into providing some different suggestions!

    Regards,

    -Ashton

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