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Can't delete an icon on the Desktop- "Could not find this item"

Anonymous
2020-03-17T17:18:50+00:00

I have an error or somthing i don't know, there is an icon on my desktop and when i delete it a window pop ups and said "Item not found" like the picture below but the icon was still there, how can i delete this annoying icon

* Original title: Help me pls

Windows for home | Windows 10 | Files, folders, and storage

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-03-18T07:35:01+00:00

    Hi NNQ,

    1. Right-click taskbar.
    2. Click Task Manager.
    3. Scroll down and search Windows Explorer.
    4. Right-click Windows Explorer and click Restart.

    I hope this helps. Feel free to ask back any questions and let me know how it goes.

    Thank you!

    600+ people found this answer helpful.
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  2. Anonymous
    2020-03-17T17:43:14+00:00

    Hi NNQ

    That folder does not actually exist on your hard drive any more, you need to run check disk to remove that entry . . .

    In File Explorer, choose 'This PC', then right click your C drive and choose Properties

    On the resulting dialog, choose the Tools Tab and click 'Check'

    You will probably be given an error that the disk cannot be checked while Windows 10 us running form that disk, choose to perform the check after a restart and then restart your PC . . .

    40+ people found this answer helpful.
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  3. Anonymous
    2020-03-18T10:25:48+00:00

    Hi NNQ,

    Other Fix for Windows Could Not Find This Item - This is no longer located Error.

    https://www.youtube.com/watch?v=T8bnVCxpJGs

    I hope this helps. Feel free to ask back any questions and let me know how it goes.

    Thank you!

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    30+ people found this answer helpful.
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  4. Anonymous
    2020-03-18T06:33:50+00:00

    Hi NNQ and thanks for reaching out. My name is Joseph. I'm an independent advisor. I'll be happy to help you out today.

    I would suggest you refer to the below steps and check if it helps to resolve the issue.

    1. Press the Windows key and type in Settings.
    2. Navigate to Update & Security > Windows Security > Virus & threat protection.
    3. Click Manage ransomware protection.
    4. Toggle Off "Controlled folder access".
    5. Restart your computer, and when it boots up, check to see whether or not the problem has been resolved.

    I hope this helps. Feel free to ask back any questions and let me know how it goes.

    Thank you!

    10+ people found this answer helpful.
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  5. Anonymous
    2020-03-17T17:23:29+00:00

    Hi NNQ

    Right click that folder and choose Properties

    On the resulting dialog, what is the exact reported location of that folder?

    Open Windows File Explorer, then navigate to C:\Users

    What folders do you find in side that Users folder?

    10+ people found this answer helpful.
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