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Windows 10 black screen with cursor. Worse than you think

Anonymous
2020-03-05T12:31:46+00:00

I have a Lenovo Yoga laptop that is stuck in a WIndows 10 boot loop.

When I boot to recovery (Startup repair), after the loading screen with windows logo, it goes to black screen with no cursor. When I touch the screen, I can spawn the cursor. The cursor can go off the edge of the screen to the button and the right, so that's probably why I can't find it without the touch screen. 

I'm just describing as much detail as I can.

Anyways, WindowsRE or w/e it's called boots to the black screen. So that's out of the question for help.

I put a Windows 10 USB in, and boot to it. I get the WIndows 10 logo loading screen, and then same as WindowsRE, it goes to the black screen issue.

Screen works perfectly fine, and I even ran on built in diagnostic tests for the display, (and all other hardware) everything passed.

My guess is this has something to do with Lenovo's Yoga screen manfunctioning. I'd think it wouldn't be an issue in RE, but it is. The next thing I can do is boot from a Live Linux OS.

Please do not say "hAvE yOu tRiEd cOnTrOl aLt dElEtE?".

I can't

1.  The computer is in bootloop for the OS. There is no chance to get to that point.

  1. WindowsRE doesn't have Ctrl-Alt-Delete
  2. Windows 10 USB doesn't either.
Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-03-19T13:10:26+00:00

    After many long days and hours, I have determined the SSD is corrupted (And unrepairable). The SSD cannot be read unless it's in read only mode. I've copied the user's files off the drive, and will likely discard the drive now.

    There is nothing else wrong with th laptop. This could have been easier to solve had Microsoft handled WindowsRE better.

    This is the answer, but I cannot mark it as the answer. Mods, please do so.

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  2. Anonymous
    2020-03-05T12:49:42+00:00

    Hi, Joseph

    My name is Jeffrey and I am an Independent Advisor. I would be happy to help you today.

    Try entering Safe Mode to repair

    Press and hold the power button for 5 to 10 seconds to perform a complete shutdown

    Do this three or more times.

    If this does not work try the other way: force power off, press and hold the power switch for twenty seconds, then wait for ten and restart

    Windows will start in the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt

    Go to Troubleshoot - Advanced options - Reset this PC

    Then you will have 3 options:

    Keep my files and applications

    Keep my files

    Not save anything

    Select the option that suits your needs and click Reset

    If after executing these steps you still cannot log in, you can create a Windows USB to repair it.

    I recommend you look for another computer to create a USB and repair Windows

    https://www.microsoft.com/en-us/software-downlo...

    Check this link to recover your files when repairing Windows

    https://www.backup-utility.com/windows-10/reins...

    https://www.tenforums.com/tutorials/16397-repai...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  3. Anonymous
    2020-03-06T14:33:10+00:00

    Removing ther SSD from the laptop allows Windows 10 USB to boot correctly.

    So the problem is definitely the way Microsoft is handling Windows 10 installations. My guess is they detect Windows 10 is already installed, and then migrate the recovery to WindowsRE that's already on the hard drive, so that the USB isn't being used.

    Still stuck though. Uggg

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  4. Anonymous
    2020-03-05T16:58:06+00:00

    Boot from Windows 7 DVD = Works

    Boot from Linux based OS = Works

    Boot to WindowsRE = Black screen fail

    Boot to Windows 10 USB = Black screen fail

    Boot to Windows 10 DVD = Black screen fail

    Boot to OS = Bootloop fail

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  5. Anonymous
    2020-03-05T12:58:38+00:00

    Thank you for your response.

    All though the typical shutdown (3+ times) trick to enter RE doesn't work on this model, I can get to it by using Lenovo's startup interrupt menu on boot. Safe mode is not an option. as I have said before

    "

    When I boot to recovery (Startup repair), after the loading screen with windows logo, it goes to black screen...

    WindowsRE or w/e it's called boots to the black screen. So that's out of the question for help.

    "

    Your Windows USB suggestion also seems to have ignored my OP, where I have said

    "

    I put a Windows 10 USB in, and boot to it. I get the WIndows 10 logo loading screen, and then same as WindowsRE, it goes to the black screen issue.

    "

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