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Windows 10 set user settings to driver failed

Anonymous
2020-03-21T04:02:48+00:00

Windows 10 has imposed drivers for touchpad which are causing problems. Furthermore, Windows is not allowing the user to install correct Synaptics touchpad driver.

Windows is installing a Lenovo touchpad driver software on a HP computer with Synaptics touchpad and is blocking all attempts to install a Synaptics driver.

Uninstall touchpad driver doesn't work.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2020-03-21T05:33:41+00:00

    The Windows generic touchpad driver reports the error "set user settings to driver failed" on start and after starting. This implies there is a problem with the windows generic touchpad driver.

    Furthermore, the problem has appeared only in the past month which means that a Windows update was the cause.

    Synaptics recommends installing drivers from the computer manufacturer's web site which implies that drivers might be affected by the computer manufacturer's hardware and firmware.

    Windows uses a generic HID compliant driver which is dated 06/21/2006.

    The Synaptics driver is Version: 19.3.31.31 Date: 08-16-2017but windows blocks it's installation.

    The windows generic touchpad drivers does not have the features that Synaptics provides.

    Device HID\Vid_044E&Pid_1212&Col02&Col03\5&1cc4226c&0&0002 was configured.

    Driver Name: input.inf

    Class Guid: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}

    Driver Date: 06/21/2006

    Driver Version: 10.0.19041.1

    Driver Provider: Microsoft

    Driver Section: HID_Raw_Inst.NT

    Driver Rank: 0xFF1002

    Matching Device Id: HID_DEVICE_UP:000D_U:0005

    Outranked Drivers: input.inf:HID_DEVICE:00FF1003

    Device Updated: false

    Parent Device: HID\Vid_044E&Pid_1212&Col02\4&2c496bbd&0&0000

    6 people found this answer helpful.
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  2. Anonymous
    2020-03-24T05:52:11+00:00

    The problem was solved by the following:

    First verify that Synaptics clickpad driver installation software is present on your C: drive "C:\SWsetup\SP81891\Setup.exe with the Synaptics icon.

    1. Open windows 10 apps and features
    2. locate Synaptics clickpad driver
    3. Uninstall
    4. Find location C:\SWsetup\SP81891

    5, execute setup.exe which takes more than a few minutes to install.

    Problem is then fixed and the Synaptics touchpad appears in the device manager under mice and other pointing devices and is absent from Human Interface Devices.

    3 people found this answer helpful.
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  3. Anonymous
    2020-03-21T04:54:34+00:00

    Most Lenovo Touchpads are Synaptic's.

    2 people found this answer helpful.
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  4. Anonymous
    2020-03-21T04:14:57+00:00

    Bluetooth

    1 person found this answer helpful.
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