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Middle Mouse Button Click Issue

Anonymous
2020-03-23T14:28:09+00:00

I have a Dell WM257 mouse/keyboard running on Windows 10 desktop.  The middle button on the mouse suddenly stopped working.  There doesn't seem to be anyway to check or change the settings for this, although the settings that are available did not change.  Reinstalling the driver didn't help, neither did restarting the PC.  I did try unplugging the dongle, and after a few minutes, I plugged it back into a different USB port.  The middle click worked for a minute, and then stopped working again.  I physically checked the mouse, and all appears normal, including the batteries/charge.  Dell does not have a control panel, so I'm lost as far as getting this fixed.  Windows mouse settings should be more inclusive, but I need help troubleshooting.  The "troubleshooter" did not help.  I use this feature constantly, so this is a huge annoyance.  Any help is appreciated.  I suppose the mouse itself could just be done.

Thanks

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-03-23T14:31:59+00:00

    Hello!

    I'm your Independent Advisor for today. Let's figure this out and come up with a solution.

    Please go to this website to test your mouse:

    https://www.onlinemictest.com/mouse-test/

    You can also use a spare mouse and check if the middle mouse button works. If it is, then there might already be a problem with the mouse you're using.

    Installing drivers will ensure the mouse if being detected by Windows, but it doesn't necessarily detect if there are physical problems with it.

    Hope this helps

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    5 people found this answer helpful.
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  2. Anonymous
    2020-03-24T03:57:11+00:00

    You're welcome. Glad I was of help.

    1 person found this answer helpful.
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  3. Anonymous
    2020-03-24T03:52:43+00:00

    Thanks for the feedback.  Unfortunately, I do not have a spare mouse to test.  The middle button did fail the test on the webpage, in all browsers.  It said this means the mouse itself is faulty.  It's frustrating, but at least I know where to go from here.  Thanks again for your help.

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