Share via

Can't create a Windows Recovery Disk on DELL PC running Windows 10

Anonymous
2020-02-08T15:53:30+00:00

In the past on my PCs I have created an image of the PC and a recovery disk using these functions within Windows.  This means that if my PC crashes and needs a new disk/OS etc.  I can restore an image of my PC which includes the applications etc.  The recovery disk allows you to get to a repair option of say repair/install that keeps your apps but also there is a troubleshoot option from which you can run a command window (very useful).  However on my new Dell Precision Tower 3630 running Windows 10 pro 64 bit it failed to create a Windows Recovery Disk and said it didn't have the files.  Dell Support said no do it our way - read our documentation.  This means using their Dell OS Recovery Tool.  I made one of these but it looks to me as if this is purely to re-install Windows as a fresh install.  So far Dell haven't given me a clear explanation of the operation of this tool and then running the USB recovery drive it creates.  I am working on my Disaster Recovery preparations - in case.  Back up all my data, create an image with an MS Recovery disk.  But looks as if I can't quite follow this route thanks to DELL!  Have any others run into this?  Does the Dell Recover Drive on the USB stick allow one to repair and troubleshoot - so far they haven't explained it to me.  Even though I have asked them nicely and clearly.  Not too keen on Dell Support they seem to be going like other help desks they stick to their script and can't deviate from it and then answer technically.

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Virginia M 40,630 Reputation points Independent Advisor
    2020-02-08T17:41:14+00:00

    The Windows installation tool will do the same as the repair & more so imo this is all you require - media creation tool & create USB.

    For imaging/backup purposes:

    Windows backup & maybe in the future file history are being deprecated & will eventually be removed, what you’re experiencing may be related to that.

    https://docs.microsoft.com/en-us/windows/deskto...

    Microsoft recommend using third party software:

    “System Image Backup (SIB) Solution

    We recommend that users use full-disk backup solutions from other vendors.”

    https://support.microsoft.com/en-us/help/403482...

    I recommend moving to third party imaging software now before it is removed permanently if you prefer backing up your PC rather than using File history.

    Many users recommend Macrium Reflect free:

    https://www.macrium.com/reflectfree

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    1 person found this answer helpful.
    0 comments

Answer accepted by question author

  1. Anonymous
    2020-02-08T16:13:52+00:00

    Hi,

         I use a third party app called AOMEI Backupper Standard "Freeware" to create a "Complete  Disk Image" of my drives to a

    External Hard drive. You can find this utility @ https://www.aomeitech.com/download.html . It does a excellent Job with its easy to follow GUI.

    1 person found this answer helpful.
    0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest