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Save As Dialogue Box is NOT RESPONDING

Anonymous
2020-03-02T13:25:20+00:00

Whenever I try to save a file from whatsapp app or try to upload any type of documents on Chrome, the dialogue box opens and shows not responding error every time. I didnt have any idea regarding this issue. I tried to restart, shut down and searched internet for this issue, but nothing helps. I think, its a bug in windows 10 as some other users have also posted the same issue. Can you please help me in overcoming this issue or fix this in upcoming update as soon as possible.

Windows for home | Windows 10 | Files, folders, and storage

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  1. Anonymous
    2020-03-04T06:48:35+00:00

    HI Abhishek. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you.

    1. Right click Start button to open Task Manager, show More Details, then choose Processes tab, scroll down to Windows Processes, then further down to Windows Explorer. Right click to Restart Explorer, then Restart PC.
    2. Go over this checklist to make sure the install is set up correctly, optimized for best performance, and any needed repairs get done: http://answers.microsoft.com/en-us/windows/wiki...

    Start with Step 4 to turn off Startup freeloaders which can conflict and cause issues, then Step 7 to check for infection the most thorough way, then step 10 to check for damaged System Files, and also Step 16 to test a new Local Admin account. Then continue with the other steps to go over your install most thoroughly.

    1. If nothing else works then do a Repair Install, by installing Media Creation Tool, open tool and choose to Upgrade Now. This reinstalls Windows while keeping files, programs and most settings in place, and is also the most stable method to advance to the latest version. http://windows.microsoft.com/en-us/windows-10/m...
    2. If this was caused by Windows Update(s) then you can check which were installed at Settings>Update & Security>Windows Update under Update History, then uninstall them from the link there, and immediately check for these again and hide with the Hide Updates tool explained here: https://www.howtogeek.com/223864/how-to-uninsta...

    You can also use System Restore from within Windows to get back before the problem began, then check for Updates with the Hide Update tool and hide them: https://www.windowscentral.com/how-use-system-r...

    You can also let the Updates install again as they may not cause the same problem, then if they do use one of the above methods to remove and block them.

    1. If you want to report this to Microsoft use the Feedback Hub app in Start Menu where developers are tasked to process consumer feedback. They will not even see it here. This is a tech forums staffed mostly by volunteers trying to help others with your problems.

    If you want to post back a Share link from your Feedback here others who see this thread can vote it up and add to it. If you are an Insider I can also vote it up with my MVP badge and track the issue for you.

    I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I resolved your problem, I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  2. Anonymous
    2020-03-02T14:31:51+00:00

    Yes, it happens with all browsers.

    It happens with all the files, not a specific one.

    I have already mentioned the steps in the above message. Kindly refer to it

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  3. Anonymous
    2020-03-02T13:48:06+00:00

    Hello,

    I'm your Windows expert for today. Let's work together and arrive at a solution!

    Please answer the following questions so we have a better idea of what might be happening:

    1. Does this happen to any browser you use?
    2. Are you saving a specific file, or this happens to any file that you save?
    3. What were the steps you took to resolve the problem?

    Any information you provide will greatly help us in resolving this concern.

    Hope to hear from you soon.

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