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Error Code: The handle is invalid. 0x80070006

Anonymous
2020-02-05T03:03:56+00:00

Hi!

I'm installing WAPT performance test software on my 64bit Windows 10 laptop to test websites for a college assignment. The installation process went smooth. But when I'm going to run a test (which requires the app to record it), I get this error:

Running the app as the administrator yields the same result. Could you provide me a solution? I've contacted a Microsoft Live Agent but this issue is out of her range.

Thank you for your time and attention.

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2020-02-05T04:21:10+00:00

    Hello! My name is Marco, I am an Independent Advisor. I will do my best to help you.

    There are a few methods to resolve this error code. Follow the steps.

    Method 1: Verify the Volume Shadow Copy and Windows backup service is started. If it is not started, start the service and check. Follow these steps:

    a) Click Start, type “services” on the start search box and press enter.

    b) Scroll down and check for the above mentioned services (V olume Shadow Copy and Windows backup).

    c) Double click each of the services and start them if they are not started. Click ok.

    Method 2: Perform a Clean Boot to see if there is any software conflict as clean boot helps in eliminating software conflicts.

    https://support.microsoft.com/en-us/help/929135...

    Note: After performing the troubleshooting steps in clean boot, follow Step 7 from the link to return the computer to Normal startup mode.

    Method 3: Run check disk to check for any errors.

    Note: If any bad sectors are found in the hard drive then it might try to repair that particular sector. If you have any data on that, it might be lost.

    You can try this.

    Method 4:

    -Run the System File Checker tool (SFC.exe)

    Click on windows start button, type CMD

    Right click on " prompt command " and " run as admin "

    Now type this command and press enter

    sfc /scannow

    When the scan is finished, check if there are any errors detected.

    Then make the following two commands.

    DISM.exe /Online /Cleanup-image /Scanhealth

    Press Enter.

    Then, this command and Enter.

    DISM.exe /Online /Cleanup-image /Restorehealth

    For reference:

    Windows backup or restore errors 0x80070001, 0x81000037, or 0x80070003

    https://support.microsoft.com/en-us/help/973455...

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