Share via

IE Cannot display web page/Untrusted Certificate

Anonymous
2020-03-12T14:20:27+00:00

Hi,

Firstly I trust I've posted in correct forum.  

Secondly appreciate that Windows XP has long gone and is no longer supported however, I have been given an IBM ThinkPad R40 in excellent  physical condition which has invoked fond memories.

It's based on an Intel Pentium M at 1.3 Ghz, 768 MB RAM and 40 GB SATA HDD.  It's running Windows XP Professional  version 2002 Service Pack 3 and Internet Explorer 8

 I believe this was introduced circa 2003.  I've reset back to factory settings and updated XP to last update releases which I believe was January 2014.  Only updates not installed were 2 optional ones these being Microsoft Essentials and Microsoft Security Essentials.

Had a problem with wireless connectivity (WEP v WPA) but looks like I found and installed updated drivers for this.  All is looking good except...............

I'm encountering some websites which give the error message "There is a problem with this websites security certificate" or "Internet Explorer cannot display the Web page".  These obviously may be inter related.

I've:-

1.  Ensured Date and time are correct.

2.  Reset IE8

3.  Deleted all IE8 browsing history

4.  I've continued to the site where i'm told the site has an untrusted certificate (?) As an example; 

     Issued to google.com

     Issued by  GTS CA 101

     Valid from 12/02/2020 to 06/05/2020

5.  Installed certificate; auto select certificate store based on type of certificate.  Imports successfully but still issue prevails

6.  Ensured both "publishers certificate revocation" and "server certificate revocation" under IE Options advanced tab security section unchecked.

I would love to get the laptop working as it once did and would appreciate any input to overcome these obstacles and achieve this.

Look forward in anticipation

Windows for home | Previous Windows versions | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

5 answers

Sort by: Most helpful
  1. Anonymous
    2020-03-15T09:44:58+00:00

    Taking all responses into account, researched and located a replacement browser for XP IE8.  Downloaded  and installed K-Meleon.  This is a customizable and lightweight web browser which is also used by Firefox using the DuckDuckGo search engine.  K-Meleon is free (open source) software  said to be designed specifically for Microsoft Windows (Win32) operating systems.  Being open source expect updates as and when.

    All websites previously indicating certificate errors now responding without error.  IE8 retained bit no longer displayed on desktop.  I now have  IBM Thinkpad R40 working as it should albeit with modern enhancement.

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-03-12T18:52:02+00:00

    I had the same problem.

    You can install a fresh copy of Windows XP. 

    Get an .iso file and an bootable USB drive. (use a 32 gig USB drive)

    Download the .iso file.

    Download PowerISO or balenaEtcher.

    Format the USB drive.

    Prepare PowerISO or balenaEtcher.

    Run PowerISO as an admin.

    From the Tools menu select Create bootable USB drive.

    Select the .iso file and the destination USB drive.

    Press Start.

    On balenaEtcher it is simple to use so you do not need instructions.

    If the PC will not boot to the USB, (like my old PCs) try to permanently write it to a CD/DVD-RW.

    You can also make the USB to its normal capacity instead of showing 3.2MB on format menu.

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-03-13T14:57:52+00:00

    Many thanks for your response.

    I have an original, unopened, DVD of Windows XP Home Edition v2002 with SP1.  I presume this would come with IE 6.  This would entail full updating again with SP2 and SP3 plus IE 7 and IE 8 and all other updates available until 2014 when support stopped.

    You say you had the same problem.  Did a re-install and update work ??

    I don't mind trying it as I've had some fun with this and it's reawakened my knowledge of XP.   Just love to get this laptop to it's original working state.  However,  I recognise that this might not be possible due to time lapse and obvious technological advancements.

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2020-03-13T14:44:40+00:00

    Thanks for the feedback.  I acknowledge IE 8 is woefully out of date and XP could not/can not be up dated beyond this (i.e. IE 9, 10, or 11).    However accessing some sites e.g. Google, says there is a problem with the sites certificate and adds:-

    "The security certificate presented by this website was not issued by a trusted certificate authority" and  "Security certificate problems may indicate an attempt to fool you or intercept any data you send to the server."

    The inference of these statements, to me at least, is that the security certificate of Google's website (and others) is at fault not IE 8.  I know that this definitely not the case, so have assumed my installed IE 8 is perhaps missing  and update  (or two) that would rectify this issue. Have updated as best I can and recognise support ended in 2014

    Not looking to use XP or IE 8 in any capacity;  as you say, they are are both outdated and a security risk,  just wanting to restore some "technical  hardware and software history" to its original and hopefully full working state

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2020-03-13T02:16:12+00:00

    Hi,

    Firstly I trust I've posted in correct forum.  

    Secondly appreciate that Windows XP has long gone and is no longer supported however, I have been given an IBM ThinkPad R40 in excellent  physical condition which has invoked fond memories.

    It's based on an Intel Pentium M at 1.3 Ghz, 768 MB RAM and 40 GB SATA HDD.  It's running Windows XP Professional  version 2002 Service Pack 3 and Internet Explorer 8

     I believe this was introduced circa 2003.  I've reset back to factory settings and updated XP to last update releases which I believe was January 2014.  Only updates not installed were 2 optional ones these being Microsoft Essentials and Microsoft Security Essentials.

    Had a problem with wireless connectivity (WEP v WPA) but looks like I found and installed updated drivers for this.  All is looking good except...............

    I'm encountering some websites which give the error message "There is a problem with this websites security certificate" or "Internet Explorer cannot display the Web page".  These obviously may be inter related.

    I've:-

    1.  Ensured Date and time are correct.

    2.  Reset IE8

    3.  Deleted all IE8 browsing history

    4.  I've continued to the site where i'm told the site has an untrusted certificate (?) As an example; 

         Issued to google.com

         Issued by  GTS CA 101

         Valid from 12/02/2020 to 06/05/2020

    5.  Installed certificate; auto select certificate store based on type of certificate.  Imports successfully but still issue prevails

    6.  Ensured both "publishers certificate revocation" and "server certificate revocation" under IE Options advanced tab security section unchecked.

    I would love to get the laptop working as it once did and would appreciate any input to overcome these obstacles and achieve this.

    Look forward in anticipation 

    The simple fact is those websites do not support IE8 being used to access them.

    IE8 is outdated and a security risk, as is XP in general.

    1 person found this answer helpful.
    0 comments No comments