Hi member,
I’m Rey, your Windows 10 Advisor.
I understand you are having trouble with the shutdown which restarts your pc instead. Let me help you with that.
Check and follow these steps:
- Press the Windows key and the R key to open the Run search box.
- Type in control, click on OK.
- Select Power options. in the upper left portion select Choose what the power buttons do. Then click on Change settings that are currently unavailable.
- Under Shutdown settings remove the check for the box to Fast turn on fast startup (Recommended).
- Click on Save changes.
IF this will not solve it, next will be below:
- Press Win+R, type in regedit and hit Enter to open the Registry Editor.
- Go to HKEY_LOCAL_MACHINE > SYSTEM > CurrentControlSet > Control > SessionManager > Power.
- Set the value of HiberbootEnabled to 0.
Lastly, do this:
- Go into my computer right click properties
then get into device manager.
- Under network, adapters find your driver right click and make sure that under power management tab you unclick let device start-up computer.
I believe that these steps will help you solve this issue you have. If not, kindly contact me and let me know.