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Benq Scanner 5000 is not working in Windows 10

Anonymous
2020-03-01T17:11:15+00:00

Hello,

I have connected my Benq Scanner 5000 to my Dell laptop (running Win 10). I don't know why the system says the scanner is not connected. I have also tried with Vue Scan and Vue Scan also says the same issue e.g. The scanner is not found. I have checked the device properties it shows: This device cannot start. (Code 10)  Insufficient system resources exist to complete the API.

Please check the attached screenshot and tell me how can I solve this out.

Thanks in advacne.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-03-02T14:46:52+00:00

    Hello,

    Open control panel then go to hardware and sound.

    Then click on devices and printers,

    look for the BenQ scanner in the window.

    Then right-click on the scanner and uninstall it.

    After it uninstalls, install the driver but with the scanner disconnected unless the software prompts you to plug it in.

    9 people found this answer helpful.
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  2. Anonymous
    2020-03-02T14:31:32+00:00

    Check the screenshot.

    9 people found this answer helpful.
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  3. Anonymous
    2020-04-26T18:46:51+00:00

    ok thanks buddy for the response , i will try to again find some software and If i find which can make it work then will share it with you , and same if you find some thing little early then me do help me thanks 

    regards

    6 people found this answer helpful.
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  4. Anonymous
    2020-03-01T18:25:06+00:00

    Hello, I'm Harry,

    I see this is an older Flatbed scanner.

    Have you tried downloading a driver for it from online?

    Try this driver here: https://softfamous.com/benq-scanner-5000-driver/

    Best Regards,

    Harry

    4 people found this answer helpful.
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  5. Anonymous
    2020-03-01T17:50:53+00:00

    Hello, my name is Joshua an Independent Advisor for Microsoft Community. Thank you for posting your question, and I would be more than happy to assist you today.

    May I know what happens when you try to click on the "Run troubleshooter" in the left side pane?

    If you have further questions please do not hesitate to reply back.

    Have a great day!

    Regards,

    Joshua

    Independent Advisor for Microsoft Community

    3 people found this answer helpful.
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