This doesn't work.
Your OC Controls link is the same one as the Command Center one.
After downloading the Version 5.2.75.0, A00 I get prompted to download additional components (OC controls) with which I get the same error code "No alien FX devices detected" etc.
To anyone still experiencing this problem:
A user on the Dell forums seems to have found a solution. He posted it on page 7 of this thread
Pretty comical us users have to find solutions to a problem that has been around for almost a year and for software that has been forced on us.