Hi Jeannie
Click the volume icon on your Taskbar, and use the volume slider . . .
If that is not loud enough for you, then you will need to download a free Graphic Equalizer utility form the Internet and using that, turn up the gain, however, you will still be limited by the Audio driver and chip on your PC . . .
Here is an example of a free Equalizer, though many are available online:
https://sourceforge.net/projects/equalizerapo/
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