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downloading driver for HP Envy 5000 printer

Anonymous
2020-03-05T16:20:25+00:00

I have tried to down load the driver for a HP Envy 5000 printer and I get a pop up which says virus scan failed. DSOne.exe can someone help please

Windows for home | Windows 10 | Install and upgrade

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  1. DaveM121 869.7K Reputation points Independent Advisor
    2020-03-05T16:22:54+00:00

    Hi J

    Are you downloading the Basic Driver and 2 software utilities form the support page for your printer linked below?

    https://support.hp.com/ie-en/drivers/selfservic...

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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