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[Crash] LiveKernel Event 193 / Parameter 810

Anonymous
2020-02-29T00:17:47+00:00

Description:

I'm having an issue wherein if I don't use my PC. It just crashes by itself. Upon checking with Reliability History, these are the details.

How to solve this?

    • - 

Source

Windows

Summary

Hardware error

Date

‎29 ‎Feb ‎2020 7:47 am

Status

Not reported

Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

Code: 193

Parameter 1: 810

Parameter 2: 0

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_18363

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.18363.2.0.0.768.101

Locale ID: 1033

Files that help describe the problem

WATCHDOG-20200229-0747.dmp

sysdata.xml

WERInternalMetadata.xml

WERInternalRequest.xml

memory.csv

sysinfo.txt

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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9 answers

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  1. Anonymous
    2020-02-29T06:03:14+00:00

    Underclocking the entire pc.

    Uninstalling and reinstalling latest and old drivers. Tried out 3 different driver versions.(Current version is 381.89)

    Checked for overheating after an hour of gaming and getting 70C on GPU and 62C on CPU.

    Took out and RAM, GPU and reseated it countless time. Made sure all fans are spinning in pc. Made sure all connectors are connected right.

    PC is clean and lacks any dust.

    CPU Thermal paste is replaced not too long ago with the right paste.

    Plugging in and out the HDMI cable.

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  2. Anonymous
    2020-02-29T05:58:10+00:00

    Here's the system log:

    https://1drv.ms/u/s!Aqy2YxPwsM5tiysQOqSKkNm7kq6t

    Here are my PC Specs for more information (just in case):

    1. Motherboard: MSI B450M Mortar Max
    2. CPU: AMD Ryzen 3400G
    3. GPU: AMD Radeon RX 5500 XT
    4. 16GB RAM
    5. 250GB SSD

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  3. Anonymous
    2020-02-29T05:48:14+00:00

    Hi,

    Thank you for the additional information.

    To better understand the issue, Please see the article below on how to share System logs.

    http://www.yourwindowsguide.com/2017/12/how-to-...

    Content on the above blog is written by a Microsoft MVP so it is safe. However, do watch out for the ads.

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  4. Anonymous
    2020-02-29T05:41:53+00:00

    Hi,

    I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

    We need log files(called dump files) that tell us what lead to crash.

    Please share them with us for a better analysis of the problem. Instructions can be found here:

    https://answers.microsoft.com/en-us/windows/for...

    To share files here, please see:

    How to share diagnostic files/logs on Microsoft community

    https://answers.microsoft.com/en-us/feedback/fo...

    Sorry, it's not crash but more of freezing wherein I can't move the mouse or type anything in the keyboard.

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  5. Anonymous
    2020-02-29T02:46:37+00:00

    Hi,

    I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

    We need log files(called dump files) that tell us what lead to crash.

    Please share them with us for a better analysis of the problem. Instructions can be found here:

    https://answers.microsoft.com/en-us/windows/for...

    To share files here, please see:

    How to share diagnostic files/logs on Microsoft community

    https://answers.microsoft.com/en-us/feedback/fo...

    Was this answer helpful?

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