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Microsoft Mouse 3600 Problem

Anonymous
2020-02-03T08:38:12+00:00

Hi Dears,

I have a problem with my Bluetooth mouse 3600, it was working properly but when i tried to connect it on another laptop its keeps telling me '' Try connecting your device again ''. and i couldn't connect it. the mouse is on the pairing mode and i have updated the driver of my Bluetooth device and restarted the computer many times and changed the battery of the mouse. i have done everything but nothing happened. 

kindly i need help solving this issue.

thanks alot

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2020-03-09T18:08:25+00:00

    Re-Hello,

    I finally found a solution !

    If someones are interrested, here's the link ("Solution 4: Configuring Bluetooth Services" worked for me) :

    https://appuals.com/fix-bluetooth-couldnt-connect-on-windows-10/

    Hope it will helps someone ;)

    6 people found this answer helpful.
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  2. Anonymous
    2020-02-03T13:13:17+00:00

    Hi adhamsafwat,

    This mouse has no memory chip in it thus there's nothing to reset in it, the settings are saved in the computer. It may be that the mouse is still paired to another PC that's within range. You may need to remove it from the list of bluetooth-paired devices in that PC before you can pair it to a new one.

    The complete list of troubleshooting steps for Microsoft mouse is listed here: https://support.microsoft.com/en-us/help/403457...

    Hope that helps.

    Thanks & best regards.

    2 people found this answer helpful.
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  3. Anonymous
    2020-03-08T12:57:10+00:00

    Hello all,

    the problem is unsolved for me .

    Is anyone have a solution ?

    Thanks, regards,

    Sam.

    1 person found this answer helpful.
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  4. Anonymous
    2020-02-03T10:56:51+00:00

    nothing happened ,, i did it many times .. i have 2 devices of this mouse one of them is connecting and the other keeps telling me to try again to connect with no result.

    is there any way to reset the mouse it self

    1 person found this answer helpful.
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  5. Anonymous
    2020-02-03T10:47:33+00:00

    Hi adhamsafwat,

    1. Shut down the mouse
    2. Push the power button for more than 5 seconds (try to avoid pushing other buttons)
    3. Blue light underneath starts blinking and the mouse appears on the BlueTooth devices list
    4. Pair it.

    Source: https://answers.microsoft.com/en-us/windows/for...

    I hope this helps. Feel free to ask back any questions and let me know how it goes.

    Thank you!

    1 person found this answer helpful.
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