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Update 1909 failed: 0x8007042B - 0x3000D

Anonymous
2019-11-14T06:56:23+00:00

Hi all,

I got an error when installing any new function update. It doesn't matter, if it is 1809, 1903 or 1909.

I always got the same error code after installing the update:

What I have done:

1.) Update via Windows updates (integrated in the OS).

2.) Update via Update Assistant.

3.) Update via Media creation tool (direct update and with USB stick).

My actual version is 1803 Build 17134.1099

Further information:

  • A lot of colleagues have the same same issue using 1803
  • We use McAfee Endpoint Security (I don't have the power to deactivate this)
  • We use Cb defense (I don't have the power to deactivate this)

If you need any log files, just ask for it.

Thanks for your help.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2020-03-23T11:39:09+00:00

    Hi all,

    after weeks of ignoring the issue I tried another run on that. Now I found a solution for my case:

    1. Under HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList, check if you can find multiple user profiles with the same user Ids (but different SID).
    2. Backup registry, won't hurt to do a full and a partial for this particular path.
    3. Get SID of the current users or all users you want to preserve by running whoami /user in their session.
    4. Removed all but user profiles with the SIDs you just gathered.
    5. Reboot the machine to verify user profile association, so users can still log in and access their old files.
    6. Start upgrade.

    In my case, the laptop came to another domain and the username was equal. I had two user profiles with the same name in the OS.

    Hope, this helps other people with the same problem.

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  2. Anonymous
    2019-12-30T20:43:33+00:00

    I have two DELL Optiplex 9020 AIO connected to a domain with a few different software and user information. I have successfully upgraded one system from Windows 7 pro to Windows 10 Pro.  However, I have been experiencing the same error without any resolution after trying to do a upgrade on a Dell Optiplex 9020 AIO

     - using the purchase Winddows 10 OEM DVD

     - Trying to use the Windows Media Creation tool

     - Disabling Norton Endpoint Antivirus for the duration of the installation

     - Using a domain and local administrator accounts in different scenarios

     - Perform all noted Windows 7 and BIOS update

    Doing a clean install is the furthest thing away as an option at the moment so any help is appreciated with regards to doing a seamless upgrade.

    I have attached a link to the Setup.err file during the upgrade.

    https://1drv.ms/u/s!AjjB0Zu4RU-Cgy5QvEflDOtedN8x?e=736N0W

    Thanks in advance.

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  3. Anonymous
    2019-11-14T17:54:44+00:00

    I am glad to help. Keep me posted on your progress as I will be here to help until the case is resolved.

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  4. Anonymous
    2019-11-14T14:17:26+00:00

    Hi Greg,

    thanks for your fast answer. I will check your advises to get my machine updated.

    I will let you know when I got new information.

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  5. Anonymous
    2019-11-14T07:09:08+00:00

    Hi Henning. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.

    After ten years daily in forums, usually when someone says McAfee we've found the problem, and two security suites is almost a guaranteed conflict. So there's that.

    Go over these steps for overcoming Version Upgrade problems: http://answers.microsoft.com/en-us/windows/wiki...

    But unless you can disable those suspects it is going to be doubtful.

    What does always work is a Clean Install following the illustrated steps in this link which include everything that works best in Windows 10: http://answers.microsoft.com/en-us/windows/wiki...

    I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to choose if I solved your problem, I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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