ERROR c0000005 how to fix???

Question

ERROR c0000005 how to fix???

Anonymous

Description

Faulting Application Path: C:\Program Files\AMD\Performance Profile Client\AUEPMaster.exe

Problem signature

Problem Event Name: APPCRASH

Application Name: AUEPMaster.exe

Application Version: 1910.15.5.522

Application Timestamp: 5ce54866

Fault Module Name: AUEPMaster.exe

Fault Module Version: 1910.15.5.522

Fault Module Timestamp: 5ce54866

Exception Code: c0000005

Exception Offset: 0000000000029f89

OS Version: 10.0.18362.2.0.0.768.100

Locale ID: 1033

Additional Information 1: 6865

Additional Information 2: 6865a7f0e79c31fcfcc9398eddc39aa0

Additional Information 3: a938

Additional Information 4: a93886ded14081d28c35ba8c1b528ec0

Extra information about the problem

Bucket ID: 0977b8fdec10c03f745e15aa6631a279 (1467634350172512889)

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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1 answer

Answer 1

Hi Most,

I am Sumit, an Independent Advisor and a 3 year Windows Insider MVP here to help.

Have you tried reinstalling the display driver? The program crashing is apparently a part of the display driver.

Completely remove everything of Graphics driver using DDU and install the newest copy of the driver available.

http://www.guru3d.com/files-details/display-dri...

You can head to either the card manufacturer or device manufacturer to get the newest driver.

Disclaimer:

This is a non-Microsoft website which would provide accurate and safe information. Watch out for ads on the site which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

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ERROR c0000005 how to fix???

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