Share via

exchange online smtp auth using shared mailbox

dirkdigs 921 Reputation points
2021-09-02T19:00:18.823+00:00

Hello,
Is it possible to use a shared mailbox for SMTP AUTH (Scan-to-Email) or does it need to be a regular user mailbox with 1 exchange online license?

Exchange Online
Exchange Online
A Microsoft email and calendaring hosted service.
6,178 questions
0 comments
Accepted answer
  1. Andy David - MVP 157.8K Reputation points MVP Volunteer Moderator
    2021-09-02T19:04:42.61+00:00

    A shared mailbox's account is disabled, so not possible. It needs to be licensed as a regular mailbox.
    See my response:
    https://techcommunity.microsoft.com/t5/exchange/exchange-online-shared-mailbox-smtp-and-imap/m-p/85783

    Now, Having said that. If you were to use a different authenticated, licensed account that has SEND AS rights to that shared mailbox, that should work in theory.

    1 person found this answer helpful.
    0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.