Share via

computer can't find built in camera. Can't find camera or imaging device in device manager

Anonymous
2020-03-25T23:36:34+00:00

Basically title. I really need to use the camera for online classes cause of the corona virus but when I try to use it, it gets an error message saying "We can't find your camera". There's no camera related thing in device manager. I've tried scanning for hardware changes with device manager but nothing changes. my laptop model is HP ENVY - 13-aq0044nr if that helps.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

9 answers

Sort by: Most helpful
  1. Anonymous
    2020-03-26T15:58:01+00:00

    Hey,

    So i figured out why my webcam wasn't working. I'm not sure if it will work for you but my laptop had a tiny switch on its side which disabled the webcam.

    Hope it helps.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-03-26T00:37:06+00:00

    Thank you so much for the help.

    The webcam test says that it could not find a webcam. I looked at the privacy settings and all the apps are enabled. I've been looking to find and download drivers but I can't find a camera driver on the hp website.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-03-25T23:40:01+00:00

    I am having the same problem with my Dell Desktop Computer with Windows 10, Ver. 1909. I have tried everything under the sun. Even Microsoft tech support could not fix this problem. Please advise. Thank you.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2020-03-26T17:09:14+00:00

    Thanks. I have a Dell Desktop computer. Integrated 2.0 megapi xel webcam.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2020-03-25T23:50:11+00:00

    Hi, I'am Karl an Independent Advisor and here to help.

    Let's see if the webcam detects in the browser (Chrome). Please see below link:

    https://webcamtests.com/

    If doesn't work, Go to Privacy settings. Press and hold "Window + I" then Find the Privacy" from there, on your left pane select "Camera" and choose and enable which apps can access your camera.

    Another Solution: Find and Download Drivers From computer manufacturer website.

    Thanks,

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments