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If I reset my laptop (that came with pre-installed manufacturer apps) will they still be there like when I purchased the laptop?

Anonymous
2020-03-16T17:32:56+00:00

So basically, I had my laptop for a while. It was running Windows 10 1809, but I had installed a lot of apps on it and I was like "Let me just reset my laptop so it will be just like the way I got it". I went to the settings to "Reset this PC", but right when I was going to do the reset I was like "Let me do this later." A few days later, Windows automatically updated and I didn't want it to update. So, I reverted it back. But now, when I try to reset my PC it says there is no recovery environment, even though it was clearly there before. So I'd seen online that you can use the windows media creation tool, but I'm wondering if it will still have the OEM stuff like the apps, drivers, wallpaper and stuff or if it will just be a blank windows 10 setup.

Windows for home | Windows 10 | Install and upgrade

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  1. DaveM121 871.8K Reputation points Independent Advisor
    2020-03-16T17:39:09+00:00

    Hi Akintunde

    If you use the Windows Reset functionality or use the Media Creation tool, that will remove all the OEM applications, drivers, pre-installed apps . . etc.

    Basically, you will be left with a new version of Windows 10 . .

    Most new laptops or PC's come with a utility which allows you to create bootable factory recovery media on a USB drive and if you create that and use it, your laptop would be exactly like when it came out of the factory, OEM apps, drivers . . everything

    In the alphabetical list of installed Apps, scroll down to find the manufacturers folder(s), do you see the option there to make recovery Media?

    If so, use that option . . .

    Otherwise, you would need to clean install Windows 10 using the media created with the Media Creation Tool, then when that completes, you would need to go to the support page for your laptop on that manufacturers website, then from there, download and install a full set of device drivers and OEM utilities and software . . .

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  2. DaveM121 871.8K Reputation points Independent Advisor
    2020-03-16T18:08:57+00:00

    Hi Akintunde

    Yes, I am positive, that will just leave the basic Microsoft Apps like Photos, Calendar, Calculator . . etc.

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  3. Anonymous
    2020-03-16T18:07:06+00:00

    Oh, okay. Thank you. Just one more question, are you sure "Reset this PC" will remove pre-installed OEM apps?

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  4. DaveM121 871.8K Reputation points Independent Advisor
    2020-03-16T18:04:57+00:00

    Hi Akintunde

    No, that 850MB partition is the Windows 10 Recovery Partition, that is not a manufacturers recovery partition and in fact, they have not provided you with any recovery option on that laptop, because a Manufacturers recovery partition would be 8GB +

    So the only option you have is to create Windows 10 bootable installation media on a USB flash drive, then install Windows 10 and load a full set of device drivers and OEM software form the support page for your laptop . .

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  5. Anonymous
    2020-03-16T17:51:31+00:00

    It's an ASUS Laptop. I only see MyAsus and it does not seem to have anything useful. There is a recovery drive that came with the laptop, but I don't know how to use it.

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