Hi,
Thank you for writing to Microsoft Community Forums.
We understand your concern as you are trying to setup speech recognition on the PC. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.
- What is the Windows 10 version and Build installed? (Type winver in Windows search/Run command)
- When you say that “the box is grey and unresponsive”, where you are seeing this option?
- Are you able to connect the microphone to the PC? (Does it show in Device Manager)
Meanwhile we would suggest you to perform these steps and check if you are able to setup the microphone.
**Steps to set up a microphone:**Before you set up Speech Recognition, make sure you've plugged the microphone into your PC so the following steps work.
- Press Windows + Q or click on the Windows Search.
- Enter Set up a microphone in the search box, and then tap or click Set up a microphone.
- Follow the instructions on the screen.
- Once you are able to setup the microphone and then check if it’s working.
You may also refer this article for additional help: Use voice recognition in Windows 10
If you are facing issues configuring microphone on your computer, I would suggest you to refer: Fix microphone problems
Let us know how it goes.
Aditya Roy
Microsoft Community – Moderator