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Can't press the "w" and "2" keys at the same time while playing video games.

Anonymous
2020-04-13T05:55:49+00:00

I bought my PC About 5 months ago and haven't had any issues up to this point. But 2 days ago I noticed that while playing any game I am not able to press "w" and "2" at the same time, as well as some other key combinations. I have looked online and thought that keyboard ghosting could be the issue. This would make sense, but this hasn't been a problem until 2 days ago. I have tried resetting my computer and some other general troubleshooting tricks. I have researched my keyboard and it shouldn't have any ghosting problems. Same with my PC. Again this was not a problem until 2 days ago. I can post my specs if needed. Any suggestions?

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-04-13T06:29:41+00:00

    Hello,

    I'm your Independent Advisor for today. I know this can be frustrating, but don't worry. I'm here to figure this out for you.

    Please start the PC in a clean boot state to check if there are other background apps which might be causing the issue:

    1. Right-click the Windows button > Select Run
    2. Type in "msconfig" without the quotes, then click OK.
    3. On the General tab, select Selective Startup. Then untick "Load startup items".
    4. On the Services tab, click "Hide all Microsoft services".
    5. Click "Disable all".
    6. On the Startup tab, click "Open Task Manager". A Task Manager window should open.
    7. Disable all startup items. You can also choose which startup items to disable, as certain devices might now work properly if the startup item related to it is disabled.
    8. Go back to your System Configuration window.
    9. Click Apply > OK
    10. Click "Restart" when prompted.

    Once the PC goes back up, check if it will resolve the issue.

    You can also do a system restore to revert the computer to a date prior to the issue without affecting your files:

    https://support.microsoft.com/en-us/help/12415/...

    Please reply whatever the results.

    50+ people found this answer helpful.
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