Share via

Synaptics FP Sensors is not working

Anonymous
2020-04-06T15:16:41+00:00

Hi

my Synaptics FP Sensors driver is unplugged how I can reconnect this driver or plugged it.

  • I updated but it still the same thing.

Note:

  1. Windows version is 1909
  2. Operation is windows 10
  3. The laptop is ProBook 4545s

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

4 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  2. Anonymous
    2020-04-06T15:27:38+00:00

    Hi Muhammed,

    Sorry to hear you're experiencing this issue. I'm an Independent Advisor and consumer of Microsoft products just like you. Let me help you with your concern.

    Try to update/reinstall the driver.

    https://support.microsoft.com/en-us/help/402844...

    Update the device driver

    1. In the search box on the taskbar, enter device manager, then select Device Manager.
    2. Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update.
    3. Select Search automatically for updated driver software.
    4. Select Update Driver.

    Reinstall the device driver

    1. In the search box on the taskbar, enter device manager, then select Device Manager.
    2. Right-click (or press and hold) the name of the device, and select Uninstall.
    3. Restart your PC.
    4. Windows will attempt to reinstall the driver.

    If the issue still persist after doing the above methods, download and install the Synaptics WBF Fingerprint Driver compatible with Window 10 64 bit using the link below. It is under Driver-Keyboard, Mouse and Input Devices.

    https://support.hp.com/us-en/drivers/selfservic...

    0 comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more

  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more