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Windows 10 suddenly so slow 10 mins to load chrome (no exaggeration, timed it)

Anonymous
2020-04-29T07:24:59+00:00

My windows 10 acer aspire xc-704 has randomly decided to stop working. It is literally unusable. Yesterday it was fine but this morning it has been extremely slow. It takes 3 mins to load anything even the search bar on the task bar. I really need help soon,

Thanks.

Computer specs

acer aspire XC-704

Windows 10 home 64-bit

intel N3150 processor

intel HD graphics

1TB hard drive

4GB DDR3 memory

This was a prebuilt computer btw

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2020-04-29T07:47:07+00:00

    Hi James,

    My name is Jocelyn, an independent advisor and a fellow Windows 10 user happy to help.

    Please do the following:

    Step 1: Make sure you have all the latest Windows updates installed.

    Select the Start (Windows) button from the bottom-left corner.

    Go to Settings (gear icon).

    Select the Update and Security icon.

    Choose Windows Update tab in the sidebar (Circular arrows)

    Select Check for updates. If there is an available update, it will begin downloading automatically.

    Step 2:

    There could be many reasons why your computer running slow during start-up, sometimes a slow computer is caused by programs running in the background. Check and remove or disable any TSRs and startup programs that automatically start each time the computer boots.

    Right-click on your taskbar (at the bottom of the screen) and open Task Manager. Click on the Startup tab, and review for any applications that may be set to run at startup.

    Step 3: Delete temp files that can help improve computer performance.

    Open the Start menu and type %temp% in the Search field.

    Press Enter and a Temp folder should open.

    You can delete all files found in this folder and, if any files are in use and cannot be deleted, they can be skipped.

    Step 5: Run SFC Scannow

    Press Windows Key+X to open the Power User Tasks Menu.

    Select Command Prompt (Admin).

    After the User Account Control prompt appears. Click Yes.

    At the Command Prompt, type sfc /scannow and press Enter.

    Step 6: To Run Defrag

    In the Windows Search box, on the taskbar, type defrag and select the Defragment and Optimize Drives option in the search results.

    Click on the drive you want to defrag and optimize.

    Click the Optimize button to being the defragmentation and optimization process.

    Step 4: Run a Virus Scan

    Download, install, and run a full scan with the most powerful free scanner Malwarebytes:

    In the Malwarebytes Settings > Security tab set it to include scanning for Rootkits.

    https://www.malwarebytes.com/mwb-download/

    Download, install, and run a full scan with AdwCleaner:

    https://www.bleepingcomputer.com/download/adwcl...

    Please run a full scan with these free anti-malware software if it detects anything and it will get rid of for you. You can uninstall the program after the scan or after the trial expires.

    You can also refer to the following Microsoft article for more tips on how to improve the performance of your PC.

    https://support.microsoft.com/en-us/help/400201...

    I hope this would help. Let me know if you need anything else.

    Best,

    Jocelyn

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  2. Anonymous
    2020-04-29T07:46:25+00:00

    Hi thanks for your help but the search bar is not working either

    I will try resetting

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  3. Anonymous
    2020-04-29T07:26:59+00:00

    What OS build are you on?  Hit the Windows key, type winver, hit Enter.

    Or Windows key+r, winver, OK

    .

    Any 3rd party anti virus, security, cleanup programs ever installed on the computer?

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