Hi Charles
Click your Start Button, then just type cmd
From the resulting list, right click Command Prompt and choose 'Run as Administrator
Paste this command into Command Prompt and hit Enter:
net stop wuauserv
Open File Explorer
Navigate to this folder: C:\Windows\SoftwareDistribution
Delete the contents of that folder
Close File Explorer
Back in Command Prompt paste this command and hit Enter:
net start wuauserv
Close Command Prompt and restart (not shut down) your PC . . .