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Keep getting Event ID 10002

Anonymous
2020-01-24T18:27:06+00:00

For awhile now, I keep losing internet connection out of the blue, and it always leads to event ID 10002 from the event viewer. I've turned off the option where the computer turns off the wifi adapter when it's using too much power, as well as setting the service to automatic. Any ideas why this keeps happening?

Windows for home | Windows 10 | Internet and connectivity

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  1. Anonymous
    2020-04-21T19:06:38+00:00

    Try going to your

    router settings

    and enable Loop Detection

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  2. Anonymous
    2020-01-24T20:52:34+00:00

    Hi JakeyBoy,

    Please follow the methods and check if it works fine.

    Method 1:

    Disable the Wireless Network Connection, and then enable the Wireless Network Connection

    To disable the Wireless Network Connection, and then enable the Wireless Network Connection:

    a) Click on Start, click on Control Panel, click on Network and Internet, click on Network and Sharing Center, and in Tasks, and click on Manage network connections.

    b) Right-click on the Wireless Network Connection that you want to manage, and in the drop-down menu, click on disable.

    c) After the Wireless Network Connection is disabled, right-click the connection, and then click Enable.

    Method 2:

    Follow the steps to restart the WLAN AutoConfig service

    a. Press Windows Key + R

    b. In the run box, type services.msc and press enter.

    c. Right-click on WLAN AutoConfig

    d. Click on Properties, and on the General tab, in Startup type, select Automatic, and then click on Start.

    Source: https://answers.microsoft.com/en-us/windows/for...

    Please let me know if this will help.

    Thanks and regards,

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  3. Anonymous
    2020-01-24T21:41:30+00:00

    I've already done those, but the problem still persists.

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