Can't type quotation marks (")

Hi

i am totally mystified why Microsoft has tried to get so smart about typing a "".  Why not simply insert the character when you push down the key?  What possible advantage is there to all this fancy finger work to do something so simple?

by the way I have been unable to find the setting where I can get out of the international keyboard - none of the guidance on the web works

Very frustrated and irritated as this is such a ridiculous invention!

This is a really dumb problem for you to impose on people.

The keys on the keyboard should be what appears on the screen from the get go. I don't know why you would think anything else is acceptable. Sure some people may want to type letters with accents above them. Great, let them change the settings. This is the first keyboard in 40 odd years that I have had with this issue. Changing the settings to non US - International doesn't resolve the issue.

It's freaking annoying.

I agree. The simplest approach (and the one that worked perfectly well for decades) was to type Shift+" to make the opening quotation mark appear, input the text you wanted to include inside the quotation marks, then type Shift+" to make the closing quotation mark appear.

The 'new and improved' method mandates typing Shift+"", moving the cursor left to insert it between the quotation marks, inputting the text you want to include inside the quotation marks, then moving the cursor right to clear the quotation marks. An increase in complexity for no gain. I'd like to know the rationale for this. I'd like it even better if the process reverted to the older, simpler method.

Hi,

Thank you for writing to Microsoft Community Forums.

We appreciate your effort on this. We understand that you are unable to type (“), when using US (International Keyboard).

Ideally, if we press Shift key + ‘ + Space, we should get “. However, as this is not working for you, we can try the steps mentioned below and see if that helps:

Method 1: On-Screen keyboard

You can try using the On-Screen keyboard and see if you get a different results. To open On-Screen keyboard, type osk in the search bar on the Taskbar and hit Enter.

Method 2: Reinstall US (International keyboard)

We can try to uninstall and reinstall the US (International keyboard) and see if that makes any difference. Refer the steps mentioned below:

1. Press Windows key + I, to open Settings.
2. Click on Time & Language and click on Language on the left pane.
3. Now, click on English (United States) language pack and select Options.
4. Click on United States–International and click on Remove. (If Remove button is greyed out, you might have to add one keyboard and then remove the International keyboard).
5. After removing the keyboard, click on Add a keyboard and select United States-International.

Method 3: New user account

To eliminate possibilities, we would suggest you to create a new user account, add the US (International keyboard) and check if the issue persists. Please refer the article Create a local user or administrator account in Windows 10.

Let us know the results.

Regards,

Nikhar Khare

Microsoft Community - Moderator

This is so annoying.  I do not understand the logic behind inserting two quotes together.  It is better if Microsoft fixes it quickly.